Edible Arrangements

"I really want to like this place. I order time and time again and always something with my order. My fiancé had ordered me something for Valentines and we did not get the full order delivered. We had to get it two separate days ourselves, we had flowers one time added the flowers were never delivered. We had to go pick them up. Did they remove the delivery fee? no. Today I placed an order for a birthday I received a call they did not have the martini glass That was displayed online. When expressing my frustration to the person who called me, I was rudely cut off, when I wasn’t being rude or disrespectful myself. Hearing out the customer should be part of your customer services skills. I had to remind her I’m the customer and I need to be heard. She may be the employee however, she can relay the information to the manager to see what they can do to make it right. Needless to say, I think this will be the last time we will be using this place. Get better customer service skills for your employees. I own a business myself so I know that hearing the customer should always come first."

"Buyer Beware! Just a quick note about the local Edible Arrangements place in Northglenn. My out of state son had flowers sent from Edible Arrangement's that were just delivered (it's my birthday ☺️) - needless to say, the bag they were delivered in was the only nice thing about them. So sad to see that half of the flowers were already dead or getting close, with a few in good shape but even those were dry with curled petals. I obviously don't want my son to have to ask for a refund/ so I called to let them (EA) know. Apparently my son ordered via Uber Eats- so I was told they couldn't send new flowers and they couldn't refund. I'm sure I can have my son contact Uber Eats about it, but I just thought as a local biz owner/ they should be better. They could've asked for my address to send new flowers or could've offered something other than a "sorry we can't do anything about it". I'm sure there are better places to get your loved ones flowers from... Maybe this group should stick to their $150 edible arrangements rather than flowers. Ish..."

"This is the perfect place for you to look bad with a loved one’s birthday present. I placed the order on the website and they charged my card, then they called me almost at 4pm, to tell me that they were going to cancel my order because they were going to close the store. It’s been almost a week and my money hasn’t been returned and I had to go to the celebration empty-handed. They are the worst of the worst in customer service."

"I will never use this location again! I received dead flowers and a melted cake! Still no response from them I call each day am told the manager is on vacation! I emailed her no response….. then the employee hung up on me….. they really don’t care… use a different store if you want an edible arrangement in tack!"

"Edible Arrangements is the worst company I've ever had the misfortune of dealing with. The product they delivered was nothing like what was advertised, and the quality was terrible! The fruit was not fresh and the presentation was subpar. I wouldn't recommend them to anyone. They only get 1 out of 5 stars on the Better Business Bureau website, and I can see why. Furthermore, their customer service was unhelpful and unresponsive. I would not recommend this company to anyone, and if I could give them a lower rating than 1 star, I would. Avoid Edible Arrangements location at Address: 100 E 120th Ave G130, Northglenn, CO 80233 at all costs!!!"