Intuit Turbo Tax

"Horrible! I paid for state and federal forma. The state did not download. I paid $55 for both and only federal world. Garbage!"

"Turbo Tax is NOT free for SENIORS. Not if in addition to social security income you have JUST one other earned interest income amount. Even $59 would have been acceptable, not preferred, but ok. $118 is price-gouging and completely inexcusable for charging seniors living on limited income. Additionally, you wait till the last entry to inform of the cost required by the company which is a shock considering the entire premise is promoted as FREE. This business practice is shady at best and abusive as well when you are providing a promoted FREE service to seniors living on a fixed income. Never again."

"Let’s celebrate that you advertise with Figs in your commercials. Another great reason this country is going to the dogs or DemoRats. Either way you won’t be seeing any business from people with morals."

"Their Mint Mobile app is well designed and easy to use but it is impossible to reset your password. Even with mfa setup through my phone I can’t get in because the email associated with the account does not exist. Worst customer service I have ever experienced."

"This company is the worst! I was charged to use them based on my refund, not my income! Then when I did not receive my refund no help was available. They sent me back to the IRS website. I waited from April 2022 to February 2023 for my refund. They make it very hard to review them, I have been looking for months for a way to share my story. If you are going to charge your customer, their fees should not increase based on the size o the refund. You did not do anymore work based on the data I entered into the computer....be fair to your customers. Free should not become a fee because they are getting a refund. Nor should they have two payments to chose from based on the size of their refund. Such a poor experience with this company! Perhaps in person is different. But when you complete your taxes online, you see each layer more clearly. The most honorable thing they did was when I had to add one more schedule, which raised my refund and fee, was to refund the first fee to charge me a greater fee do to my increased refund."