H&R Block 1800 Colorado Boulevard, Idaho Springs, CO 80452

"Our agent, Laura Woodward, patiently walked us through our many questions, and made us feel comfortable and cared about. Our best tax experience by far. We plan on recommending her to others."

"Although the staff were very nice people, they all lacked a good understanding of how their computer software functioned as well as a poor explanation of how the refund advance loan works. I normally file my taxes online every year myself but was looking to get the refund advance this year and you must schedule an appointment and have them file your taxes in order to be eligible. In the end I didn't end up getting the refund advance and ended up having to make two trips to their office because they claimed I would get a discount off their fee and would be able to get the refund advance, then when not eligible they tried to urge me that I might as well have them file my return "since it was completed and they just needed to send it", but of course for a $60 fee. I declined and ended up filing my return on my phone, ON THE H&R BLOCK WEBSITE FOR MUCH LESS THAN THEY WERE CHARGING ME. ALSO, BECAUSE THEY DID A POOR JOB OF ASKING ME QUESTIONS REGARDING MY RETURN(like major purchases, if I was a student, etc.), BY FILING MY RETURN MYSELF ONLINE, I ENDED UP GETTING ALMOST $400 MORE ON MY RETURN!!! Really, I wouldn't waste your time going here. Just file your return using the H&R BLOCK website or app. Even if you have a complicated return, the site literally walks you through everything step by step, and you'll probably end up getting a larger return or paying less taxes. Normally I would've probably given this place 1 star, but I'm giving 2 stars because although the staff didn't know what they were doing, they were extremely nice and "attempted" to be as helpful as possible."

"Friendly, professional, knowledgeable customer service and fair prices are the hallmarks of H&R block in Idaho Springs, Colorado. The office, located at 1800 Colorado Blvd, is easy to find and has ample free parking. Best of all, the office is open till 9pm weekdays during tax season!"

"It was an easy process & I was happy with my refund. ETA: My return was incorrect and now we have to amend our return. What was a very sizeable return has become I don't know what because I have to wait another day to even meet with them. So frustrated. Also. Their "peace of mind" coverage is garbage. They failed to cover the mistake that they made on my taxes and now I have to pay 3k+ because of their error. They denied my peace of mind claim. Do not use this HR block location they don't know what they are doing here."

"Thank you so very much Idaho Springs H&R Block! I dread when tax time comes around, but the ladies at the office made it quick and hassle free. Their upfront pricing was spot on (hands down best prices I could find), and they had so much knowledge about everything tax related. I’ll be coming back to your office next year and every year after that!"