H&R Block,

5005 South Kipling Street, Littleton, CO 80127

"HR Block filed our taxes incorrectly and over the past year have canceled every appointment we have scheduled to get the issue resolved. We have been told that a manager needed to handle this but the manager wouldn’t be at the location our appointment was set at and continue to get the run around. Their incompetence to file an injured spouse form cost our family $7000+. We have scheduled ANOTHER appointment with an office to try to get something done before we hire a real tax professional for this year. If you have anything other than a simple return DO NOT use HR Block for your taxes. Maybe by creating this review we will actually get someone to call us back"

"I usually do my own taxes but this year was different figured I’d try H&R Block didn’t feel like the tax preparer knew what she was doing I can Definitely tell Xuan was new took 3 hours to do a simple return and now I had to go back and do an amended return that will 4 months to process because it wasn’t done properly crestine helped me with that and filed for the rest of my money unfortunately this will be my last year going here!"

"Chrestine is the most amazing tax expert but she's also just a wonderful person. She was such a joy to work with and she is so knowledgeable. We will return every year to file our taxes with her."

"Chrestine is so knowledgeable with taxes. This year I had got the biggest return I've ever had. She went above and beyond her duties and checked into some of my previous tax issues. Chrestine is the best in the business."

"Carol Baker was such a pleasure to work with! Will definitely work with her again. My only concern is the lack of coverage at the front desk. Though all the preparers are genuinely doing their best, having a receptionist at the front to greet customers/answer phones would offer them some much needed support. H&R block must know that this is a busy season and you may be compromising the service your preparers can provide by not giving them that assistance."