Summit Pediatric Therapy

"I have had nothing but a positive experience in my son’s time working with Erin and Emily on speech and OT. They are always extremely helpful and go above and beyond to get my son the support he needs. He has had measurable improvements since starting with them a year ago. They are very responsive and communicative and I’m so happy to have come across them."

"Michael has been very friendly and accommodating and works well with my son. He was very nervous about coming here but Michael made him feel comfortable. Great staff overall."

"Samantha is the absolute best and has made such a difference in everyday situations for our daughter."

"Therapists are great but held back by limited equipment and time. Would prefer hour long and more options for therapy. Communication is not good especially from management when trying to get simple answers. All in all, there are better places."

"This review has nothing to do with the actual therapists as they are amazing. This review deals with the administrative side and I feel bad for the therapists working under this management. This place only looks at your child as a number with no real desire for their wellbeing, again not speaking about the therapists. They cancel appointments without telling you and with no cause. They discontinue services without provocation. As of writing this, my balance is $0 (so money is not the issue and they won't even let you attend your next appointment unless your balance is $0) and my special needs kiddo is scheduled for 5 appointments 4 times a week. That's a lot of co-pays. I am insured very well but was still paying $70 for a 30 minute session, that's $350/week! We attended for several months always keeping the balance at $0 because of the above reason. Despite that, I received a voicemail saying they were no longer willing to continue services for my kiddo. No reasoning behind it and will not communicate a reason why completely crippling my kiddos developmental progress. The manager "Rachel" is one of the most unprofessional people I've come across and the fact they get to potentially shape or misshape your kiddo is truly unbecoming. To be completely transparent and quote her in her voicemail I received at 1pm on a workday : "Because you didn't return my call confirming your appointment today in a reasonable time, which was about an hour ago and I'd say thats reasonable, we are discontinuing services for your kiddo." They never called to confirm appointments previously so why now? and to put the developmental momentum of my kiddo at risk for less than an hour is abysmal, meanwhile I had already confirmed the appointment in an email a week prior. My kiddo attended here for several months and got attached to a few therapists and, because of that, was making excellent progress. It hurts me to have to start that all over again without reasoning. This will no doubt slow her momentum which saddens me. I urge you, do not fall into this trap and find a better location for your kiddo. You don't want to be months in and have to start over with no reasoning behind it. You also don't want to deal with the administrative side, which you will inevitably have to do. Do your kid right and go somewhere else."