Menards

"Horrible, you ask for help and the employees treat you terribly like if you’re bothering them. If I could give no stars I would."

"I have never been to a Menard’s before, but I just moved to North Dakota and helping my dad remodel his place. I was told it’s worth the hour drive because local hardware store marks up their prices quite a bit and I would agree the prices can’t really be beat other than Walmart which doesn’t carry as much home improvement/hardware store products. The biggest complaint I have and why I rated a 3 and not a 5 is due to the outdoor yard pick up procedures. The sheet they give you has no instructions on where to go or even how to go about the picking up of your purchased items. So I was completely lost, being sent all over the place to pick items myself (I was under the impression they’d have it waiting for me) and then when I tried to exchange 2 pieces of 1/4” plywood for one sheet of 1/2” at the counter connected to the store, I was told they cannot do a return or exchang e and I would have to go up to the font of the store, do the return, then come back there. That’s absurd that your team back in the lumber dept cannot do returns for items that haven’t even left your facility yet! Once you figure out how to educate customers better and give your lumber guys more customer service power, you’ll get a 5-star rating from me!"

"Great store for DIY home owners as well as contractors. They have almost everything"

"Hands down the best Box Home Improvement store. They have embraced technology to a whole new level. Between the app that literally has every item, to the barn design software to their ordering system. I cannot say enough. As far as the Williston location, the staff is super helpful, from the Management, Front end, Returns to the Building supplies and Order pickup. They are all great. I have to drive 600 miles to get to this store, but it is worth it not to go to my local Lowes or Home Depot. Please continue to expand the Menards chain westward throughout Montana!"

"Lots of items to choose from but store layout is a mess. Aisles going front to back and side to side."