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UCHealth Urgent Care - Voyager Parkway
13445 Voyager Parkway, Colorado Springs, Colorado, United States
About the UCHealth Urgent Care - Voyager Parkway
UCHealth Urgent Care - Voyager Parkway is a trusted healthcare institution located in Colorado Springs, Colorado. Our skilled medical professionals provide high-quality urgent care services to patients in a convenient and welcoming environment. Whether you are experiencing a minor illness or injury, our team is here to provide prompt and compassionate care to help you feel better. Visit us at 13445 Voyager Parkway for efficient and reliable medical treatment.
Photos of UCHealth Urgent Care - Voyager Parkway
13445 Voyager Pkwy, Colorado Springs, CO 80921, United States
Opening hours of UCHealth Urgent Care - Voyager Parkway
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
08:00 - 18:00
Sunday:
08:00 - 18:00
Reviews of UCHealth Urgent Care - Voyager Parkway
"I was experiencing significant pain due to an infection. The entire office was incredibly compassionate and personable. I was checked in immediately and treated with dignity and respect. The main receptionist even went back to let the Doctor know that I was in pain and allowed me to provide a urine sample immediately. Dr. Turnipseed was incredibly kind. He was professional, but more importantly acknowledged my pain and gave me several options to get healthy. He included me in the decision process outlining my options in depth. He even let me watch him put the prescription in the system and click submit to alleviate my anxiety that the pharmacy would close before I could get my medicine. The office facility itself was clean and organized. The processes were orderly and respectful, and the vibe was calm. I highly recommend this office."
"I had a terrible experience in waiting here. Obviously you are going to wait at an urgent care. There were two ladies at the front, one lady had checked me in and was really helpful, I chose to leave and come back later. When I came back - I dealt with Emily. I needed a tech appointment and I checked in. A lady after me checked in with the nice customer service lady for a tech appointment. She was called ahead of me which didn’t make sense so I went to Emily. Emily’s response was rude and out of line. She even verbalized what the other lady that checked in was there for an appointment for."
"We went out of our way to visit this Urgent Care and they exceeded our expectations! 3 of our family members had tested positive for strep and it seemed like the strep was recurring. Although it is a physician's discretion, our regular physician required the rest of us to go in to get tested in person. I brought 6 of our family members, with just under 2 hours before needing to pick up one of my kids from school. I didn't know if we would have time to all be seen. We must have come in during a lull because there were only two people in the waiting room. As soon as we approached the desk, all three front desk ladies jumped in, enthusiastically, to check us in. They doted on our kids and were sympathetic to why we were all there. Due to their efficient, collaborative check-in process, it took less than 10 minutes to check us all in. The waiting area is divided into three areas, which made it easy for us to all sit together. They have enough space to create a "healthy" and "sick" area if they wanted. The wait to see the provider was less than 10 minutes. Once in the room, an MA came in, followed by another MA who offered to help take vitals while the main MA checked us in. All the staff seem to be proactive in stepping in to support one another at this location and they seem genuinely joyful to serve! PA Zach was fantastic. As soon as he heard our situation, he said that he was going to do a visual exam and if even one of us looked like we had strep, he would prescribe us all antibiotics. In addition, he said that since three people had tested positive for strep within the last few days, it wasn't necessary to test us since it wouldn't change the standard of care. YES! He's the man! I appreciated his approach so much because I knew several of us were positive because of the symptoms (some for the second time within a few weeks!) and it saved us $$$ from not requiring the actual test. He did a visual exam and could tell immediately that all of us were at different stages of strep. All 7 of us were in and out in about an hour with a prescription for antibiotics. Within a couple days, most of our symptoms had significantly improved (sore throats/fevers). So thankful for the service they provided that day!"
"The best experience at an urgent care facility ever. The staff was very friendly from start to finish and got me on the mend right away. Dr. Alex was amazing! Took the time to understand the symptoms and explained the game plan once my test results came in. Before I got home I already received messages that my test results were in, prescription was sent to the pharmacy and a follow up from Dr. Alex."
"I’ve used the Urgent Care twice now in the past 2 1/2 years. Both experiences were excellent. I went in recently because I felt I might have pneumonia. Eventually, I was diagnosed with the flu. The front desk staff were very courteous and prompt to check me in. Dr. Price was very quick to listen and very thorough in our diagnosis. Insured the medication were submitted to my pharmacy and timely fashion was very courteous during a whole visit. I felt very cared for as a customer at this location."
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