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Matthews-Vu Medical Clinics
4910 East Woodmen Road, Colorado Springs, Colorado 80920
About the Matthews-Vu Medical Clinics
Matthews-Vu Medical Clinics is a premier healthcare institution located at 4910 East Woodmen Road in Colorado Springs, Colorado. Our clinic offers a wide range of medical services, including primary care, specialty care, and urgent care. Our team of dedicated healthcare professionals is committed to providing high-quality and compassionate care to our patients. Whether you are in need of a routine check-up or treatment for a specific medical condition, Matthews-Vu Medical Clinics is here to help. Visit us today and experience the difference that personalized and comprehensive healthcare can make in your life.
Reviews of Matthews-Vu Medical Clinics
"To say this place lacks professionalism is an understatement. I brought my son (3years old) into the urgent care on 02/16/24 around 6pm. He had a fever, a wet cough and congested sinuses. He had thrown up earlier that day. Well I bring him in and they don’t even have a pediatrician, just some PA or NP or whatever. This lady was so rude and unprofessional. She was trying to look into his throat and my son was crying and didn’t want her near him (obviously, he doesn’t feel good) so this female decides to get a tongue depressor which makes my son fight more, she proceeds to say “well, if you’d open your mouth wider, I won’t have to use this” in the rudest way. And she gets irritated that this 3 year old little boy isn’t just doing everything she says so she just huffs and puffs and puts her ophthalmoscope away and she says “I don’t know what to tell you, he doesn’t feel good” I ask her what the nasal swabs come back as, and she says flu was negative and Covid was negative. And I ask about RSV, she tells me they don’t test for that and it’s just a cold…. Little does she know I’m a respiratory therapist, and I literally treat people from neonates up to elderly who are hospitalized for RSV. She was very dismissive and arrogant. She showed the worst bedside manner, and she was very unprofessional. This is why I switched my primary care from Matthews Vu to UChealth. This individual does not need to be in the medical field, because she does not know how to treat people.I don’t Remember her name but whoever she is, she needs to find another career path."
"After taking my baby to centura urgent care he began to have more symptoms. I called Matthews Vu urgent care and was more reassured and given better advice than by going to centura urgent care in person. My children and I are also patients at the regular clinic and are always taken care of in every way. Specifically Dr Paver and Dr Houge are the best Drs I could hope for for my children."
"If you have a balance they will refuse to schedule you. If you have any health problems I wouldn't recommend coming here, they don't listen to you at all. I started reading their reports and it blew my mind how much they missed or just outright ignored. If you have your red card, you're still considered a recreational user and not a medical patient, this office doesn't believe in medical use. They don't take your problems seriously and will just have you take ONE test at a time, and follow up in 2+ months even if you tell them you're basically crippled and can't do anything. They'll tell you everyone struggles and to just walk it off. If you have no medical problems this is the place for you. If you actually have issues then good luck, and Liam Neeson isn't coming to save you."
"Scheduled my appointment over a month in advance. I live almost 2 hours from the office and don’t have reliable transportation. I had to pay for a ride all the way here and back just to not be seen. I was told that I had to reschedule bc they aren’t accepting new patients. I made the appointment over a MONTH in advance and made sure they were aware I hadn’t been seen here before, they even called a week in advance to confirm and 24 hours before to confirm as well. Not a single time did they say they weren’t accepting new patients. I am now out $160 for rides and I still have to wait even longer to be seen, which is only worsening my medical condition. The lady called around to all other offices and told me theyd be waiting for me , i drive 30 minutes to the next office just to be told i have to make an appointment. Terrible. Ive now wasted $160 and 6 hours of my time."
"Very god service some doctors are great! However a couple are very rude and insensitive. Overall though great staff if they had a few better nurses and a few better doctors in the urgent care Id give them 5 stars. But they do have quick service and are great at getting what you need done. Besides when have people really had good medical care and doctors in the last 30-40 years in this country anyways. Considering all their appointments and sometimes difficult wait times they are great."
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