AdventHealth ER & Urgent Care Meridian

"This company scammed me and threatened me to sign up for their services. While traveling to Denver, I experienced mountain sickness that persisted even after a week in the city, so I decided to visit AdventHealth ER & Urgent Care Meridian on February 8 to have my blood pressure checked. Upon arrival, I was informed that Urgent Care was closing soon and they would take me to the ER instead. When I inquired about the cost, they assured me it would be a maximum of $500. All they did was check my vitals and administer IV medication to alleviate my headache and nausea. During this time, they asked if I had recently felt depressed or had negative thoughts. I said yes, because I had recently lost my job and had been feeling quite depressed for the last few months. They then insisted on transferring me to another mental ER, suspecting that I might harm myself due to depression. I clarified that I had never harbored such thoughts and was merely feeling sad. However, they threatened that if I refused to go with them, they would call the police and have me arrested, which I later discovered was untrue. They exploited my anxious and scared state to coerce me into signing up for another treatment. They assured me that the mental ER would merely confirm that I was mentally stable and then release me. Even the staff admitted they believed I was fine and wouldn't harm myself but insisted on proceeding. They forcibly placed me in an ambulance (despite my recent job loss and inability to afford another ER visit or ambulance service) and transported me to the mental facility. There, they confiscated my clothes and belongings, including my cell phone, preventing any contact with the outside world, and locked me in a cell. I was essentially arrested for feeling sad. I was later informed that no doctor was available to evaluate me, so I would have to spend the night. It was impossible to sleep due to the presence of severely mentally ill individuals screaming throughout the night. When a doctor finally arrived in the morning, they conducted an evaluation and confirmed I was fine to go home. Later, they sent me a bill for $20,681.90 for the first ER visit and $19,691.41 for the night in the mental facility. After insurance, I was still expected to pay $4,876.58, plus more than a thousand for the ambulance, and additional bills for ER physicians, despite their initial promise of a $500 maximum charge. Never trust these people with your health; they will only attempt to scam you into unnecessary services to extract more money from you. This company is a scam that cares only about profit. I am currently consulting with a lawyer to sue them for the emotional damage they inflicted on me."

"There was a very short wait time until I was helped. The doctor was informed and kind. The nurse, Theresa, addressed my wound gently and wrapped it extremely well. I was very happy with the service I received here."

"Absolutely would not recommend. Brought my boyfriend in for a work related lower back injury that keeps getting worse and they take forever to help us, taking almost over a half hour for something that should barely take five. Staff is not friendly whatsoever, they could absolutely care less. When assessing my boyfriend, they took absolutely no care for his injury, moving him around spasticity as if he wasn’t injured at all even though he was very clearly in pain. Then told us they don’t know what we expect them to do. Didn’t discuss anything to help, anyways to ease the pain, basically just told us there’s nothing we can do. Came in for absolutely nothing, at a loss for what to do. Would not recommend to anyone."

"I received good care from this facility when I went in for urgent care during urgent care hours. However, I would not recommend it or go back as they charge you more than your insurance copay. My insurance covers urgent care visits with a $75 co-pay. They billed me for an emergency visit at $150 and when I inquired why, they said they automatically bill everyone for emergency even if they came for urgent care. They then billed me separately for the doctor for another $75. I've been to other urgent care facilities and have only paid $75 per my co-pay, nothing else. Here, they'll provide care for you and charge you the most that they can get out of you unnecessarily. Keep your money and get the same or better care elsewhere."

"I always have great care when I come here. The wait is very minimal and everybody is very friendly. I used to go to OnPoint Urgent Care and the wait is very long for a 5 minute assessment/appointment. It is also very expensive. At this facility, they will at least determine whether you need emergency services or urgent care. They take the time to listen to you and explain their course of action. As a nurse, I recommend this facility 100%."