Arbor Family Medicine

"Doctor failed to take a full history and did not address all issues during my appointment. Doctor failed to document referral for additional services and was not available to answer questions about lab results. Doctor ordered labs for the wrong time of day. STAFF DID NOT ADVICE THAT USING THE IN-HOUSE LAB IS AN EXTRA FEE. Front desk staff are rude and don't like it when you ask questions about why something was recommended."

"I have not one bad thing to say about Arbor family medicine. I've never had such a great doctors office. I see Melanie and she is fantastic. She is empathetic and cares about your health and your physical and mental well being. She works her hardest to get to the bottom of the root of health issues and respects your decisions all while clearly defining the pros and cons of that decision. Shes a smart cookie! My husband sees Dr. Schreiber and he is amazing. He is very intelligent and explains things very well. He is very good at finding solutions and has helped my husband overcome many things. As well as having the doctors we love there, if you are sick and your Doctor is not available, they will get you scheduled with the first available Provider that they have. Every single provider has been amazing! Iam so grateful I found them!!"

"Dr. Nash, Melanie (PA) and all the staff have been wonderful to me. They’re all kind, helpful and knowledgeable. Dr. Nash is absolutely the best. She listens! She discusses everything with you! She’s not like any doctor I’ve ever been to as she Never talks at you but with you. I’ve only been a patient of hers for around 4-5 years but I won’t be going anywhere else"

"Absolutely the worst family practice I've ever been to in my life! There's a reason why they have 2.7 stars! After waiting 2 weeks to get a script that I needed, I called them and they had no idea what happened, TOTALLY PUZZLED! CLUELESS! I had a wellness check 4 months ago and no follow up at all on it! Come to find out I have a condition that will eventually KILL ME!! Went into the Doctor and she was totally stymied because I had several conditions at one time and she didn't even no which one to deal with first! I told her about my specialist for my condition and didn't contact him attempted to treat it herself! They were supposed to call me after my tests came back THAT NEVER HAPPENED! Called to talk to the office manager about the situation was put on hold for 15 minutes, no one came to the phone I hung up called back then I was told that the office manager was now in meetings all day and they would call me back, THAT NEVER HAPPENED AGAIN! They obviously could care less about their patients with actions such as this!! I'm taking my business elsewhere because if I depend on this practice I will be DEAD!!!"

"I had an 8:20 appointment, they said the Doctor was running a little behind but would be in shortly, 40 minutes later still no doctor. I left the room told the brat behind the deck I was leaving her remark was “ ok, happy Halloween “ didn’t even ask me to wait, didn’t look up at me or apologize for the inconvenience! My time is just as important as the doctor and I don’t feel I should have to wait that amount of time for my schedule appointment. This is my 2nd bad experience here, I will NOT be back!"