Block Advisors,

16522 Keystone Blvd Ste R Ste 722, Parker, CO 80134, United States

"I would leave no stars if I could. My husband and I went in to file jointly for the first time and were treated horribly by Dale. He made us feel so belittled and kept scoffing at the fact that we didn’t understand what he was saying, when we came in for tax advice in first place. He questioned every single write off my husband had and took 20 mins to find “handouts” about business lunches. An absolute waste of our time and energy. Do not go to Dale he is a tempered and unhelpful man."

"EXCELLENT service and attention to detail! Amy Hermann is the Parker office is very knowledgeable and friendly = great people to work with!"

"This would be zero stars if possible. They did my 2021 taxes and made a mistake by entering the incorrect state withholding amount. Mistakes happen, but the way it has been handled is inexcusable. The State sent me notification of the error/discrepancy in January of 2023. I looked at the returns and was able to find the specific error and went into the branch to have it resolved. They agreed, and we contacted the state to confirm the error so they could provide me a bill of what was owed including fees and interest. I payed the state in full and the returned to the branch to file a claim with the necessary details. That was the first week of February 2023. I was actually able to contact the branch in June, they don't answer the phone or return calls, and they let me know nothing had even been reviewed. It was also indicated that the wrong type of claim was filed. I was told my case would be escalated and I would hear back in a few business days with an update. Needless to say that never happened, and I've only been able to speak to the branch once since then in mid July. I was told nothing had been done, but they would email me contact information for the local district manager . Of course that email never came, and I haven't been able to get them to answer the phone since. It is now early August, and their customer service team said that nothing has happened on my claim since June, but they would escalate again with a 3 - 5 business day time frame to hear back. This is beyond unacceptable."

"I’m not sure how Amy has received such positive feedback. Firstly, she failed to show up for our scheduled meeting. I waited for 40 minutes before leaving. Second, my tax documents sat in her office for a month and nothing was done. I attempted to communicate with Amy three times via email and their app and received zero response. I called and left a message with the front desk staff and received zero response from Amy. When I requested that my documents be returned, she had the front desk call to say when they would be available for pick up. Literally the worst customer service for an advisor. I will not be using Block Advisors and I would not recommend them to anyone I know either."

"We had a great advisor this year who we will keep indefinitely. She provided us with valuable information to plan the next two years of our business and withholdings in my career."