Durango VA Clinic

"When my community care providers retired in Pagosa Springs I switched back to this CBOC. I am so happy that I made the change. My healthcare has been so streamlined and never more accessible. Best experience with the VA and CBOCs in general."

"The entire staff is amazing and absolutely above the bar set by my previous VA CBOC experience else where. I'm a DV who is in chronic pain and need constant care. This facility and it's teams are awesome. They respond to any voicemail I leave and also any Messages I send over My Healthy Vet. I live 120 miles away round trip and this office has been ahead of the curve at updating me on changes to my appointments before I even leave home. It's a hard job doing what they do and I appreciate everything they put into it. Thanks Durango CBOC for what you are doing and have done for the Southwestern CO Vet Community."

"I have been going to this clinic since 2019. I have been able to make appointments for all of my needs and referrals have been smooth. The staff is very friendly and work hard to take care of us. There have been a couple of transitions between outgoing and incoming doctors which can be challenging for staff members. They have always done a great job with keeping me informed. My dad now goes there as well and has received great care for more than a year now."

"Feeling hopeless. Not sure if it’s just a result of this clinic being understaffed or underfunded but avoid if you’re able to. No one there is advocating for your health, and you can forget about anything happening in a timely manner. If you have no other choice, make sure you stay on top of them and call often or you will be ignored/ forgotten about. At the end of the day it’s your health, and leaving it in the hands of this clinic could be risky."

"Margie, community care representative, absolutely the worst. Since utilizing this place my care has diminished significantly. When concerns are raised she just ignores requests or even hangs up the phone. Literally refusing service. No wonder vets have high suicide rate. It is stunning how the lack of customer service is acceptable in the Durango/Abq VA system."