Pampered Pets

"I have a reactive dog and another dog. Boarded them for a week when we went to Mexico. The reactive dog had to be picked up early at another kennel. Pampered Pets did an outstanding job of keeping both pups super happy so we could enjoy our vacation. We are thrilled to have a home away from home for our two dogs!"

"Absolutely the best. Fantastic staff, wonderful facilities. I always know my dogs will be loved and taken great care of. Great price is a bonus."

"For one thing, no one was around. We showed up at the time we were supposed to be there as per Maggie, Who sounded like a very wonderful person, But when we drove 40 miles, one way out of our way to get there, the scene was like something out of Texas chainsaw massacre ! Middle of nowhere, no one was around, no one answered the phone on numerous calls, and all you heard was barking barking barking , Horrible! Vacation was ruined. We could not ride the train in Durango, Because we couldn't take our dog. That was $450 wasted. Horrible, terrible, unprofessional place will never visit that place again. Or have anything good to say about it?"

"I hate to leave a bad review because the owner, Maggie, is very nice but I would probably reconsider sending your pet here.. we were recommended to it by another kennel in Durango that was full and didn't read many reviews beforehand and wish we did. As other reviews have said, the online photos of the beautiful grassy pastures are VERY misleading. it did not look like that at all - it looked like a sad, dark pound. When we pulled up, we seriously debated cancelling our weekend camping plans as we got such a bad feeling, but ended up leaving her since Maggie made us feel comfortable. She said she'd send us pictures over the weekend, however we didn't get any.. We ended up coming home a day early (from a 2 day trip) because we were having such bad anxiety over her care, and are SO glad we did. Her bandana and dog beg smelled / felt like they were totally soaked in her own urine (which she's never done before so I imagine she was terrified), and the blanket we gave them to keep with her was in the back and smelled like it had been washed, so I have to imagine she peed herself on that too. I asked my brother to check in on her since we wouldnt have service, but he said he called 3 times with no answer. Also, she was scratching like crazy and found flea bites on her and are pretty sure she would have gotten them there because she wasn't showing signs before. Finally, small thing, but they didn't ask for proof of her up to date vaccinations... appreciate they took our word for it, but most solid kennels require proof of that stuff. Overall, the place has fair prices and a really sweet owner, but I would not return so wanted to share that information in case helpful!"

"I am SO grateful for the Pampered Pets staff and facility! I had a very last minute change in plans and Maggie was beyond gracious, patient and helpful. Maggie offered their Pick-Up service which was a saving grace for me and sent me photos and updates of my pup for the 5 days she was there! My pup came home without missing a beat which tells me she was well cared for. Pampered Pets gives such personal care for each pup at their facility and I appreciate the love and attention they provide. I will definitely use Pampered Pets again! Thank you so much Maggie and the PP staff - you all provide a wonderful and valuable service that means so much to pet owners like myself."