CommonSpirit St. Anthony Hospital 11600 West 2nd Place, Lakewood, CO 80228

"I would give this place no stars! For being a non-profit healthcare center, all they care about it money. They don't care about a patient's wellbeing, they only care about taking people's money and getting them out as quickly as possible. First off Case Manager Jessica Przekwas, is the absolute worst person to have interacted with. She has ZERO compassion and a disgusting sense of urgency to get patients out, with no regard for their wellbeing. My grandfather has been in and out of this hospital 4 times in the past 6 months. The last visit he was practically forced out of this facility with an absolutely terrible discharge plan. Jessica forced my grandfather out on a Friday because no one else could possible admit him to a different facility over the weekend, and apparently CommonSpirit absolutely could not spend 2 more days caring for my grandfather at St. Anthony's Hospital. My grandfather was admitted for failure to thrive. Jessica informed our family that In-patient hospice would not be an option because he didn't meet "GIP" criteria. Our family had to end up putting my grandfather into assisted living for his last 5 days on Earth. Our family ended up spending $5,000 for 5 days at an assisted living facility for my grandfather to die in. This was all because Jessica refused to give us more time to figure out a proper discharge plan with a possible In-patient hospice option. So I don't understand how someone could die within 5 days of being discharged and not qualify for an In-patient hospice facility. Sounds to me like Jessica has no idea what she is doing, or just didn't care to explore that option for us. No one working for this company actually cares about the patients, they are only there to make a check. I would NOT recommend anyone to consider using St. Anthony Hospital."

"I would not go to St. Anthony's if you can help it. I went to the ER feeling horrible, shaking, chills, fever, etc. I didn't think I could walk but they made me anyway, and on the way back I walked past 2 empty wheelchairs. After waiting in the waiting room, then getting tests and being taken back to the waiting room each time, it was determined I had a kidney infection. They took a urine culture and gave me antibiotics. I still felt crappy for 4 days and couldn't work. I thought it was just taking a while for the infection to clear. I found out through my chart I had an infection that is resistant to the antibiotic they gave me. They never followed up on the culture and never called me even though they had the results for 2.5 days. I went back in and now have different antibiotics. Unacceptable to order a culture and not follow up on it. Pure negligence and clear malpractice. I wonder how many other people this is happening to."

"I arrived via ambulance from their sister hospital in Frisco near Breckenridge. I had a room ( that seemed like a suite) right way. Everything was very clean. The staff on the 4th floor were very professional and friendly. They were expecting me and even had a note on the board in my room welcoming me. They got right down to business which I appreciated as I was suffering from a cardiac failure as it’s called. I was given a EKG, MRI and a Cardiac Catheterization. I was treated so well as was my partner upon her arrival. After I was stable enough to travel back to Texas I was sent with meds and instructions on the next steps I must take. Thank you for taking care of me! Please never give up you are an amazing group of people and hero’s."

"I’m not giving St Anthony’s a one star for myself but for a woman I saw there. I came to the emergency room around 11pm and in the waiting room I saw a woman who was presumably an addict. She had a cast on her foot and obviously had some mental health issues, as she seemed to be hallucinating. I was there for about six/seven hours, and as I was leaving I saw they pushed her and her wheelchair to the very edge of the parking lot with nothing but a thin hospital blanket. It was 5 am so I have no idea how long she was out there. Mind you, it was cold and snowing. She was still hallucinating as I heard her talking and there was no one around her. I actually don’t care about the circumstances of how this happened it was just wrong. I’m aware it probably wasn’t the nursing staff or the doctors choice but influenced by some crazy hospital policy that allows this to happen… she might have not been able to consent to be taken to a shelter but she was incompetent in making her own decision. This would never, ever happen to someone who wasn’t (presumably) an addict or homeless. Shame on all of you."

"My wife was admitted on a psychiatric hold through the emergency room. She never said she wanted to harm herself or any one else. She simply said, with her anxiety and depression, she was afraid she would not live in her current condition. Their solution was to put her on a class M hold for 72 hours where she was no longer a voluntary patient. What they did from there was place her in there psychiatric ward, which consist of four rooms that are more like jail cells. 410 walls a TV that only plays music behind a plexiglass screen no tables or chairs or anything. A bed that is concreted to the floor and very uncomfortable. A video camera in the corner so one to two nursing staff can monitor everyone from one position. They almost would not let me in to see her. When I did get in, I spent 15 minutes in that room and found I was becoming depressed. The only way she talked to any doctors was when they wheeled in a video monitor and did it remotely for maybe 15 to 20 minutes. They finally moved her to Medical Center of Aurora’s, behavioral health department, where she did get some help. The mental health of patients at Saint Anthony is treated like the dark ages and the bad insane asylum stories you hear about that used to take place. Let’s just simply lock them up and watch them like criminals. This is not a place to get any kind of treatment or anything to make you better. This is only designed for their convenience to keep you under surveillance. Now let’s talk about the bills for the privilege of being in their dungeon they charged my insurance over $10,000 for one night one night of what watching a video screen please. Everyone wants to feel all the sympathy for nurses and doctors. My experience has been most of the time they stand around their nursing stations, passing time with security guards. Sure they can show the photos and videos of the once a week traumas that they do deal with for that. I appreciate them greatly. But most of the time is spent just passing things away or passing them on to someone else. Doctor charged $600 to supposedly release her When they never even came to see her. Everyone wonders what is wrong with our medical system. This is a prime example. I would tell anyone who is having a mental crisis just check yourself into the local jail. You will get the same treatment there that she got in this hospital . It will cost a lot less."