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Dependable Cleaners and Drive Thru
1430 Krameria Street, Denver, Colorado, United States
About the Dependable Cleaners and Drive Thru
Dependable Cleaners and Drive Thru is a trusted laundry facility located at 1430 Krameria Street in Denver, Colorado. Offering top-notch cleaning services for all your laundry needs, this institution is known for its reliability and efficiency. With a convenient drive-thru option, customers can easily drop off and pick up their laundry without ever leaving their car. Whether you need dry cleaning, wash-and-fold services, or alterations, Dependable Cleaners and Drive Thru has you covered. Experience exceptional customer service and pristine results at this well-established laundry institution.
Photos of Dependable Cleaners and Drive Thru
1430 Krameria St, Denver, CO 80220, United States
Opening hours of Dependable Cleaners and Drive Thru
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
10:00 - 15:00
Sunday:
Day off
Reviews of Dependable Cleaners and Drive Thru
"Dependable, indeed. Particularly if you want to get ripped-off! I was charged $59.36 to dry clean a 3-piece suit and a tie. ($12.50 for the tie alone!) I find these prices to be ridiculous, let alone unconscionable and outrageous. Never again!"
"This location is closest to my house but I won’t use it again. The employee who has been there the last few times (Lorraine) has been unfriendly and seems unable to use the computer. I’ve been a dependable cleaners customer for 20 years (and have bar codes with my account information on the purple VIP bag) but whenever she scans the bag she tells me she cannot find me in the system. I give her my cell number and she tells me cannot find me using that number either. She then asks if I’m sure I’ve been to that location as though it’s my fault she cannot find my account. After 5 minutes of her typing she says “I found you”. I show her a 20 percent off coupon for 7+ pieces of dry cleaning saved in my phone and she tells me I need a printed version. That’s not been my experience at a DC location closer to downtown, and the coupon is on the website so it seems as though she could easily honor it. Since she won’t I take my bag of dry cleaning and leave. The two prior times I went I had the same experience where she couldn’t find my account for several minutes. An employee who cares about customer service would offer to update any missing information in the system, or give me a new tag to scan. I was the only customer in the store each time, and her response was limited to looking annoyed and complaining about the computer."
"I love that they are now clean for the environment. The lady knows her garments and customer's. They make me feel valued"
"We are currently open w reduced hours M-F 9am-3pm Saturday 10am-4pm This month we have a SANITATION SPECIAL going on for all household items! We want you to feel completely safe and healthy in your home durring this time 50% OFF ALL HOUSEHOULDS! Cant leave home?! Give us a call we can PICK UP and DROP OFF for FREE!!"
"I had a bad experience here a couple years ago. Part of the issue was that they tied my order to another person with the same name. I worked out what I thought was a good resolution with the company - they offered me a refund and I said I'd be happy to take a store credit and give them another try. Unfortunately when I inquired about my credit, they said it had already been used. I presume it was used by the other person with the same name, because I hadn't been back in. There's another cleaner just east of the Safeway, a block away, and it's less than half the price and great quality. Go there. ---post owner response follow-up -- I object to the implication that my review is untrue and my motive is anything but sharing a bad customer experience. I'm happy to share the email with your GM after the initial complaint - and the recent one where he says I used the credit which is apparently still on your records, despite your claim that it was too long ago. I guarantee if you investigate you'll see that THIS David Shaw did not use it. 12/17/19 - I just saw the nasty final reply from the owner about "all but opening up the cash drawer" and challenging readers to decide if my review was fake. I DID speak to the owner about this on the phone. They looked me up and made a credit which I was able to use. I WAS in their records! He even blamed the error on the GM's brain injury. I wasn't trying to scam anyone - I was offered cash and volunteered for a store credit for them to make it right. Who's the scumbag here, you decide!"
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