SERVPRO of Colorado Springs Southeast
980 Technology Court, Colorado Springs, Colorado, United States
About the SERVPRO of Colorado Springs Southeast
SERVPRO of Colorado Springs Southeast is a trusted leader in the restoration industry, located at 980 Technology Court in Colorado Springs, Colorado, United States. Specializing in general contractor and laundry services, our locally owned institution is equipped with advanced training and state-of-the-art equipment to clean and restore both residential and commercial properties. Our team of certified professionals is available 24/7 to respond to water damage, fire loss, mold infestation, storm damage, and more. We are the go-to destination for all restoration and remediation needs, ensuring that your property is in good hands. SERVPRO of Colorado Springs Southeast is proud to be recognized as the #1 choice in cleanup and restoration services, based on studies conducted by C&R Research and Decision Analyst in October 2019. Trust us to handle all your restoration needs with expertise and professionalism.
Photos of SERVPRO of Colorado Springs Southeast
980 Technology Ct, Colorado Springs, CO 80915, United States
Reviews of SERVPRO of Colorado Springs Southeast
"Worst company ever, do not use then for anything. They left my house unfinished and the manager told me "what do you want me to do about it" they have ignored all inquiries about my house since."
"Disappointed and Very unprofessional. They started mitigation in my house on August 2023, when the reconstruction needs to take place, it took them forever to get me on their list. They sent me the contract to pay the downpayment which I did same day $745. December 2023 It's like they're not going to fix anything yet. I asked to get a refund because I am not happy with how long I needed to wait. They said 2 weeks I will be getting my money in the mail. It's January 2024 and almost February and yet we still haven't got our money back. Everytime we try to call only the front desk or whoever is answering us and no one can say or give us an update about OUR OWN MONEY that we paid them."
"We discontinued services with Top Gun and have had excellent service with Servpro. Professional and fast working, great communication."
"I just wanna say I am incredibly happy with our service! We had a pipe bust in our crawlspace and had a different company come out who quoted us $3200 and I didn’t feel in my gut that this was right and had a hunch i may have been taken advantage of because of my mental state at the time due to stress. So I called Servpro and saved myself more than 50% and the job was well done! Normally I would say cheaper is not always better, but that is absolutely not the case with my situation. My crawlspace is completely dry now and Jake took the time to educate us on each step and what it’s important for. What I valued most was his up front honesty about everything, Jake even helped me find my cat that had ran away during the chaos in my house! Overall this company values your time and pockets, while also valuing themselves. They arent afraid to get their hands dirty."
"We had servepro (525 Babcock location) come out to repair damage from a water leak. We were very impressed with the demolition team they sent out who installed the containment barrier. Our problem (and this review) pertains to the reconstruction team. To begin with, there was poor communication as to when they would arrive. They’d show up and not return for days to weeks later. No effort was made to try to contain the dust. The contractor had a containment barrier but did not use it. Multiple times I covered bedding and furniture only to have them uncovered and filled with dust, paint, and other materials. A piece of furniture was taken apart without consent to cover up damage done to it. We had so much plaster/dust throughout the whole house, furnace and ducts that we were unable to use our heat in the dead of winter. The manager, Brandon, was apologetic and agreed to cover the hefty costs for the needed duct cleaning. It’s been three months and we’ve been getting the run around about this reimbursement. Contacted corporate but that was a dead end as they do not take responsibility for its franchises. Overall very disappointed with the quality of work, lack of integrity and poor communication. I can’t speak to other locations or franchises but would recommend you steer clear of this branch."
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