PuroClean of Broomfield

"Puroclean has been helping me with mold testing and restoration on my parents house for several months now. Their patients in working with my very slow responding insurance company was beyond helpful. I worked closely with some super great guys , Andrew, Caiden, Darian and Chase. Yes it took an army to get this project done. Caiden was so helpful in calling me and giving a status report at all times, which I appreciate very much. Andrew was always available to explain the process to me and keep me in the loop with regards to the insurance company process. These guys know what they’re doing, highly recommend"

"PuroClean has been amazingly fast and responsive in water damage remediation when our office flooded. Caiden, Chase, and Moses have been rockstars in all aspects of our cleanup. PuroClean is the one-stop-shop for all our cleanup needs. Thank you to an amazing team, and an amazing owner, Chris."

"On April 2023 we had a kitchen fire involving our glass top stove. Don't EVER place items on top of your glass top. Even if the burner has not turned on. The fire was fairly minor thank goodness, and managed to put itself out, before we returned home. Everyone in our home, including our fur baby, were safe and sound. Sadly, smoke and fire smoldering for a couple of hours, caused damage throughout our entire home. This resulted in the kitchen being taken down to the studs and completely rebuilt. All flooring had to be removed and replaced. The insulation in the attic had to be taken out and replaced. The air ducts had to be thoroughly cleaned. All walls had to be cleaned, sealed and painted. I am sure there is more repairs I did not mention. Our Allstate Adjuster had mentioned she would be bringing Chris with her. We spent time researching his company, reviews and BB ratings to make an informed decision if we liked him and what his company offered. When we met with PuroClean, Chris Schatz, we were impressed with his knowledge and information he provided at our first walk thru. After the walk through we hired him to complete not only the restoration but rebuild as well. It took some time to get everything going, due to insurance not understanding the scope of work. Chris fought on our behalf to get the restoration, and rebuild, completed properly and to prevent future issues. Chris went to bat for us yet again with Allstate. Helped us connect with a few vendors for flooring, countertop and cabinets. Any questions, or issues, we had throughout the process Chris answered as quickly as possible. He is a straight shooter, and will tell you such, upon meeting him. We liked that in the person that was going to help us get through this awful time! We have been working with Moses, to get a few odds and ends, completed. He is a very nice guy who works hard to complete repairs correctly. Honestly, all the PuroClean employees we have worked with have been professional, friendly and mindful of not only our time but our property. I would highly recommend their services!"

"I recently experienced a distressing situation when a pipe burst in my crawl space, resulting in the leakage of sewage waste and causing significant damage. However, I was fortunate enough to have the assistance of PuroClean that demonstrated exceptional professionalism, effective communication, and went above and beyond to rectify the situation, particularly when dealing with a difficult insurance company. From the moment I contacted this company, they quickly mobilized their team to address the issue. Their prompt response was a testament to their commitment to customer service. Throughout the entire process, they maintained open lines of communication, keeping me informed about the progress and steps they were taking to resolve the problem. The team took immediate action to clean up the disaster. They meticulously removed the waste, sanitized the affected area, and ensured that it was safe and habitable again. Their attention to detail and thoroughness in the cleanup process surpassed my expectations. What impressed me the most was their professionalism and dedication when dealing with the insurance company. They understood the complexities of the situation and navigated the process with expertise and finesse. They advocated for me, providing all the necessary documentation and evidence to support my claim and ensure a fair resolution. Even when faced with delays and obstacles from the insurance company, this company remained persistent and determined. They went above and beyond, spending additional time and resources to gather the required information and negotiate on my behalf. Their unwavering commitment to my best interests was truly remarkable. I cannot emphasize enough the importance of effective communication throughout this process. The company's team consistently kept me updated on the progress, explained each step, and patiently answered all my questions. Their transparency and willingness to address any concerns or uncertainties greatly alleviated the stress I was experiencing. In conclusion, I am incredibly grateful to have had the support of this company during such a challenging time. Their professionalism, effective communication, and willingness to go above and beyond, particularly when dealing with a difficult insurance company, made all the difference in resolving the situation. I highly recommend this company to anyone in need of assistance with similar issues. Again thank you to Caiden & Anthony for your hard work. Moses & Moses for all the behind the scenes work, coordination. And Andrew for going above and beyond and approving the authorization to work when my insurance company refused to budge. I can't thank you enough for that. -ilan"

"Our experience with PuroClean was great. We worked primarily with Caiden and Patrick; both were incredibly professional throughout the process. We were in a tough spot trying to manage with water damage and a non-functional kitchen with young children. Caiden and Patrick arrived and performed the necessary mitigation work quickly and effectively in order to get our house at least back in working order. I especially appreciated how each day they clearly communicated the scope of work and then proceeded to follow through on those conversations. It definitely made the process more manageable for us and resulted in a fairly painless experience. I would highly recommend PuroClean to anyone in need of the services they provide."