Dependable Cleaners 2525 Arapahoe Avenue, Boulder, CO 80302

"Horrible customer service. Insults and aggressive body language made me feel unsafe. I still feel uncomfortable when driving past this place. Find somewhere else that will treat you and your clothes better."

"STAY AWAY!!!! My husband brought a custom Italian tux jacket to Dependable Cleaners in hopes they could remove a small food stain. When we received it back, there was a large burn mark where the stain used to be. They completely ruined his jacket, which has to now be completely replaced. Dependable Cleaners took no responsibility in the burn mark and offered no financial assistance to us. Also - the owner always has a sour look on her face. Extremely poor service."

"Horrible customer service. We brought 4 suits in and the worker threw them all in a clump together once he took them off the hanger. Didn't bother to fold them. After he was done he didn't give a suit bag and instead bagged all the shirts together and all the pants together. Also quite expensive."

"Parked in their "10 minute drop-off spot" (which didn't even really have any branding for them other than a very small very faded sticker) for maybe 5-10 minutes AFTER they were already closed to pick up food from the restaurant next door. As I am returning to my car, an employee comes out and asks me if I know how to read and tells me to park somewhere else next time. I'm not one to park in reserved spots normally, but I honestly thought it was reserved for food pick up from the restaurant next door, as I couldn't make out the branding on their faded sticker. I wouldn't even be posting here if I hadn't been asked if I knew how to read, which, given that they were already closed, was an extremely rude interaction. I was considering using them to have some dress clothes cleaned, as they appeared to be one of the better laundry services in Boulder, but due to this interaction they will not be receiving my business."

"Shannon provides outstanding service. I had some tailoring needs that were somewhat complicated. She sent my items back to the tailor to have them properly fixed as they weren't up to her exacting standards. Very friendly. Great service. Highly recommend."