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MOLLY MAID of Southeast Denver
1693 West Sheri Lane, Littleton, Colorado, United States
About the MOLLY MAID of Southeast Denver
MOLLY MAID of Southeast Denver is a trusted cleaning service located at 1693 West Sheri Lane in Littleton, Colorado. Our team of professional cleaners provides top-quality residential cleaning services to homes in the Southeast Denver area. With years of experience and a commitment to customer satisfaction, MOLLY MAID is dedicated to making your home sparkle and shine. Contact us today to schedule a cleaning service that fits your needs and budget.
Photos of MOLLY MAID of Southeast Denver
1693 W Sheri Ln, Littleton, CO 80120, United States
Opening hours of MOLLY MAID of Southeast Denver
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of MOLLY MAID of Southeast Denver
"I made an appointment Several weeks ago for a move today. My window start time comes and it’s about 30 min before it ends. I called the office to follow up to see when the cleaners will arrive in. Krystal tells me that they called me several times over the last week to get a card on file. And no point did I receive any phone calls nor did I receive any voicemail asking for this information. Krystal refused to check the phone number she actually called because it clearly was not mine. I’ve been communicative via email and receiving texts so it’s not a issue with me providing the right number. This is actually quite absurd. The instructions on the email that they sent doesnt even indicate that I would need to put this information in, or to call the office and do it over the phone even though when I made the appointment I put a card info in. I was looking for someone to do a Moving Clean in addition to a monthly clean and I will 100% not be using the service and do not recommend. Rather than take accountability for the mistake as I’m sure it happens and have someone come over asap being as though my window is still presently open, I was told I would have to wait till Monday. That’s not possible being as though I have movers coming tomorrow at 6 AM."
"DO NOT USE THIS GROUP! Terrible job and even worse customer service! We hired this company to do a move-out deep clean after tenants moved out of our house for $390. They showed up on time, and cleaned the upstairs of the house okay, but COMPLETELY FORGOT to clean the entire basement area (living room, office space, bedroom, bathroom, and laundry room); this makes up nearly 50% of the entire square footage of the house. In the process of cleaning the upstairs, they broke a glass shelf in the fridge. Things happen, and I understand that, and they provided me with the replacement part number for me to order the replacement and noted they would refund us for the cost. That shelf cost $52 to order and ship. When I went to look at the house a few days later, I discovered they had completely forgotten to clean the basement. When we reached out to the company, their response was that we needed to let them know within 24 hours that there was an issue. I don't live at this property and certainly don't have time to drive by and regularly check on it given I have a full-time job and family. We were able to get by the house that weekend, a few days after the service, but apparently that was enough to justify the pathetic response from the owner: she offered us a $60 refund, INCLUDING the money for the glass part I had to order. That is an $8 refund (2% of the $390 payment) to completely ignore cleaning only half of the house. Despite multiple pleads for the company to make it right by finishing the cleaning, or more appropriately refund the wronged customer, the owner, Tori Rosoff, preferred to do nothing. I cannot strongly enough recommend you find a different cleaning service if you want the job to be completely finished, and if it is not to your liking, that the company make it right. If you hire someone to do a job, they should complete it! If you hired someone to paint your house and they only did the front of it, they didn't finish what they were hired to do! They'd either need to finish the job or only have you pay for what they did, even if you didn't come home to find the problem until after their arbitrary 24hr window."
"They did a really good job of cleaning our house! They give you a call the next day so you can inform them if something was missed. I did have some shelves that had been missed dusting and let them know and they added it to my file to make sure they don’t miss it next time. They have always been so kind and I really enjoy working with them"
"Team 2 for Highlands Ranch Molly Maids do excellent jobs cleaning. They came in and cleaned my 1800 Square Footages Townhouse spotless. They scrubbed, Vacuum, and picked professionally (like the photos shown) which they cleaned today"
"If I could give negative stars I would. I recently moved out of my home and put it up for rent. I hired molly maid because they said they did deep cleanings for moves. Right before we left, one of the maids dumped an entire bucket of water under my sink which then spilled out onto my entire kitchen floor. Ten minutes after this, I received a call that the maids were done cleaning and leaving. I’m not certain how long it would take to adequately clean up the mess but apparent they did it in ten minutes and that’s evident by the warped board under my sink. Also prior to leaving, the bulb in my fridge worked. Then I received a text message from my property manager that the bulb it the fridge wasn’t working. Finally these ladies left the back door and every single window in my completely vacant home open. Words cannot describe how infuriated I am and how adamantly I recommend avoiding this company. If anything was broken in my home (beyond a bulb and a floor board) or if I found out my home was occupied my vagrants due to this companies negligence, I definitely would have contacted a lawyer. Long story short. If you want your home clean and for nothing to get damaged or broken, avoid this company."
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