The Spa at The Brown Palace

"I loved staying at the Brown it was a magnificent way to spend a birthday"

"I'll start with my massage was great. My technician gave exactly what I asked for. No complaints on the massage it self. Also the employees at the front were very friendly and offered champagne when I arrived, which was a nice touch. The facility though was very disappointing. Very outdated. Dark and dingy. There was only one towel left when going into the steam room. Only one shower. There were two other people needing to shower ahead of me, so I left without showering. A giant roll of paper towels just sitting on the sink that you had to roll off and tear?? No tissues by the main sink. Not really anywhere to just sit and relax. If you are coming only for a massage, then its fine. But if you are coming for an elevated spa experience (which is what the price you are paying would infer) I would not recommend."

"What a great place to stay. My wife and I stayed here on our anniversary. Christmas decorations were classic and beautiful. Our room was at the top of the palace. We ordered room service, ate a dinner and breakfast in the restaurants. It was delicious. Would recommend this place. The staff were top notch."

"Dated and rundown. Lockers don’t work. Only amenity is a steam room. Pedicure chairs don’t massage bc they’re all broken. Nail specialist seems rushed even though I’m on time. Other woman working here will not stop talking loudly, so make sure to bring your AirPods! Does not have newest polish colors and only OPI. Hoping massage experience is better."

"This place was not great at all. Went in for a couples massage for my birthday and paid 400 plus dollars when asked what area to focus on I mentioned my lower back, neck, and shoulders. Not to mention this was also a deep tissue massage. I told the masseuse to please go hard on me. When working on my body all she did was put oil on me and barely touched or applied pressure to me. I wouldn't waste any time or money on this place. Honestly your better off going to kiosk at the mall."