T.J. Maxx

"Great customer service nice atmosphere good deals"

"I have been a regular customer of this TJMaxx store in Farmington in New Mexico. It is about a 35-minute drive from Durango, Colorado where I live, but I always love the long scenic drive from Durango to Farmington. One beautiful day, an awful experience happened in this particular TJ MAxx store. There was this incubus terrible cashier with a loud voice who was working at cashier or register N0.2 assisted me that day. She’s one of the worst customer service experiences I’ve ever had nonetheless. I have politely asked her if she could break my $5 bill and she refused, knowing that I already bought a lot of items that day and paid. They could have easily checked using their bill machine reader if my $5 bill was legitimate. I told her that they always allowed me to get some change everytime I come to visit and shop....And she just gave me an attitude with her visibly annoyed loud voice. I looked at her incredulously and I couldn't believe the sheer audacity of her attitude, she just showed me that day. It was straight from out of some awful racist movie…Obviously, she was very inconsiderate and I can sense that she didn't have a critical thinking ability. She was so presumptuous. Her rudeness to me was not only offensive but was noticed by other customers and employees ( Who seemed complicit and stoic) whom I imagine she’s supposed to be modeling behavior for. I thought to myself I love this store and I shopped here regularly for years and I am not going to let some idiot cashier to destroy that. So I’ll just nodded politely with disappointment. The management might want to re-evaluate who they put in cashier/customer service because with that relatively tall, heavy set sarcastic woman with a capital B personality to match? I think they're false advertising any sense of excellence. They should bring back the previous manager Maria. She was very nice and absolutely has an excellent customer service skills."

"Good inventory. Just changed colors in my bedroom and I found everything I needed at TJ max"

"They have a good selection of purses I had a couple to choose from it was nice and the clerks were very nice."

"Love this store. I always find new and trendy inventory in stock. Plenty of space to shop and the kitchen finds are so beautiful. I shop here once a week."