U.S. Bank Branch

"I have to go to this branch for the proximity to my work. The people who work here are friendly and know what they are doing. I always leave with a smile."

"Alysha was courteous and very helpful when I arrived at the bank today. I was in and out of the bank with all the necessary assistance within 10 minutes."

"Just giving a shout out the the wonderful employee that helped me today. Her name is Camryn, i hope I spelled it right. Ya'll need to keep her, and please let her know she's appreciated. I had a very bad experience at the branch near my home and just happened to be in this area and stopped in. She literally made my day and seriously changed my mind about finding another banking institution. From now on, when I need to visit the lobby, I'll be visiting her!"

"Today when I pulled up to access my safe deposit box I started to panic. They were going through a remodel and I needed copies of documents for my daughters college applications. I tried calling the branch and continued to get disconnected (yau for remodeling). I called my "normal branch" who quickly called the Chapel Hills branch manager. They went above and beyond to give me access to my safe deposit box and gave great service in the process. This panicking mama of 5 is now calm and collected ready to help her oldest completely scholarship applications on time. Thank you!"

"Been here a number of times. Friendly service but SLOW. Most times I have went there they have 1 worker working 2 lanes. Last time I was there I had a 22 minute (drive thru)wait to deposit a check. Today I came there got in line at 11:37 with one car ahead of me that was already being helped. 12 mins that person was still not moving. I figured I would try my chances inside, went inside waited a few minutes and got helped that original car ahead me was just leaving. I looked inside they had 3 people total working 3 lanes (commercial + 2 "regular" lanes) plus the inside counters as well. This is a Friday right around noon. I don't know who their branch manager is but they need some help with staffing. Looking at the reviews US Bank should consider stepping in as this has been the case for a year now? No one likes to take nearly half their lunch break to do a deposit."