Wells Fargo Bank 9649 Prominent Point, Colorado Springs, CO 80924

"Will not allow you to deposit money into your own account without an ID. I didn't realize my debit card expired so I couldn't use the ATM and even though they found my account they wouldn't take my money."

"Wells Fargo decided it was a good idea to remove their ATM from their outside drive through and put it inside. This is already a nuisance but today I went to deposit some cash into the ATM and there was a homeless person inside harassing me. Thanks for NOT creating a safe and convenient way to deposit cash. Seriously considering switching banks."

"Riley was so helpful and thorough with my transaction today. Plus, the lobby was clean and there wasn’t a long line when I walked in. I’ll definitely be back to this Wells Fargo!"

"In 2023, as consumer and business trends across all industries are driving toward automation and self-service, I’d like to know whose asinine decision it was to remove the drive-up ATM and drive-up windows at this location. I have shifted most of my banking to a local credit union already, but this is the final nail in the coffin. As soon as I can finish transitioning my finances I’m done with Wells Fargo. (Edit: typo)"

"The saga of ATM and lack of convenience here is astounding. I’ve lived on this side of town for a while now and this ATM has always had problems, they upgraded it and put the big concrete bars across it then one day it’s just gone. No sign, no alternative since Wells Fargo charges RIDICULOUS fees if you use a non Wells Fargo atm, and no explanation. Assuming this is another push to eliminate cash as I consistently run into Wells Fargo locations that have no 24 hour atm at all forcing me to pay more to use another banks."