SRM Service Center, Inc. USA
720 West Monument Street, Colorado Springs, Colorado, United States
About the SRM Service Center, Inc. USA
SRM Service Center, Inc. USA is a renowned bicycle store located at 720 West Monument Street in Colorado Springs, Colorado. As a leading provider of high-quality biking products and services, SRM USA offers a wide range of bicycles, accessories, and repair services for cycling enthusiasts of all levels.
However, due to ongoing supply chain and global shipping issues, SRM USA is currently experiencing delays in all services. Customers are advised to expect a 2-3 week wait time for both repair work and newly purchased products. Despite these challenges, SRM USA remains committed to providing exceptional service and top-notch products to its valued customers. Visit us today and experience the difference at SRM Service Center, Inc. USA.
Photos of SRM Service Center, Inc. USA
720 W Monument St, Colorado Springs, CO 80904, United States
Opening hours of SRM Service Center, Inc. USA
Monday:
09:00 - 16:30
Tuesday:
09:00 - 16:30
Wednesday:
09:00 - 16:30
Thursday:
09:00 - 16:30
Friday:
09:00 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews of SRM Service Center, Inc. USA
"Pretty terrible customer service. Called regarding a substantial technical issue with one of their cranksets that damaged 2 of my frames and almost took me out of a few races. When I spoke to someone the only thing they had to say was “ok”. And blankly said nothing beyond that. Why are these people the gold standard in their industry with such terrible service and poor quality equipment?"
"These guys are just the best. Great products and customer services to match. I have worked with them for years and haven’t been disappointed."
"I have an SRM power meter mounted on a pair of Rotor 3D Cranks. Recently Rotor replaced the crankset under a warranty issue and I needed to get the SRM power meter hardware transferred to the new cranks. I was in Denver on business with my bike, so I called SRM and talked to Rachel Cole, who arranged for me to come down and have the conversion made while I was in town. Travis the tech guru took care of the conversion while Rachel gave me a tour of the facility which has a really cool collection of bikes and hardware that chronicles the history of the company. A great company! Travis and Rachel were spectacular along with the rest of the staff who really took care of me. SRM makes a great product backed by great people. 1000 stars!"
"Friendly staff with excellent service"
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