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Underground By Journeys
720 Citadel Drive East, Colorado Springs, Colorado, United States
About the Underground By Journeys
Underground By Journeys is a trendy and edgy clothing and shoe store located at 720 Citadel Drive East in Colorado Springs, Colorado. With a wide selection of stylish and unique apparel, footwear, and accessories, this store caters to the fashion-forward individual looking to make a statement. From streetwear to casual chic, Underground By Journeys offers a diverse range of brands and styles to suit every taste. Whether you're looking for the perfect pair of sneakers or a cool new outfit, this store has everything you need to elevate your wardrobe. Visit Underground By Journeys and discover your next favorite fashion find.
Photos of Underground By Journeys
720 Citadel Dr E, Colorado Springs, CO 80909, United States
Opening hours of Underground By Journeys
Monday:
11:00 - 20:00
Tuesday:
11:00 - 20:00
Wednesday:
11:00 - 20:00
Thursday:
11:00 - 20:00
Friday:
11:00 - 20:00
Saturday:
11:00 - 20:00
Sunday:
11:00 - 18:00
Reviews of Underground By Journeys
"We walked into the store and were immediately greeted by AJ with a smile and very welcoming presence and asked if we needed help finding a shoe, it was very a refreshing welcome after the very unwelcoming experience we had at the Journeys store down the hall with two employees just standing behind the register almost annoyed we walked in. We let AJ know what we were looking and were informed that one of the shoes they did not have in the size I was looking for, AJ offered to order the shoe online and handled the whole process with amazing customer service. Samario was also present in the store and helping another gentlemen, the gentlemen Samario was helping came back to get a shoe because of the amazing service they both were giving. By far the best customer service I received in the WHOLE mall. If I could give 10 stars I would!!"
"Austin is such a wonderful person. He went through hell to find a shoe that I wanted in my size. He us just so nice and kind and very helpful. He even helped me pick those shoes out because I wasn't 100% sure what I was looking for. Just A GREAT DUDE."
"Tearsa made our shopping experience great! She was so kind helpful and not pushy but was also motivating to make the correct purchase! I recommend checking out some of the awesome sale options they have. Will return!"
"Worst customer service I've ever experienced in a retail store. This girl had the personality of a wet dish cloth and was as unfriendly as a person could be. she has the attitude that everyone around her are idiots and she made sure to try and make you feel like one before you left. Never going there again that's for sure. Didn't get her name, but she had wierdly long fake pink nails."
"Used to work here as a CO-Manager, Was never taught the proper steps for the position, had to train myself day by day & was always picking up all the other manager’s slack & work. Whenever I tried to talk to her professionally, it would only get you written up for speaking the truth. The manager was always on her phone, sitting on the counter, stole sales from EVERY employee that worked, very childish & made it an immature atmosphere for other employees whenever she was around. That’s sad when NONE of your own employees like the main manger and can’t even get there own sales when she’s around. The company employs immature children for management because they know they are flexible & bendable, but unethical, unprofessional, greedy, & untrained. The manager is 17 years old with nothing more than to worry about steal as many sales as possible to try & bail her baby daddy out of jail. So of course she would steal everyone’s sales & happiness in such an ‘amazing work environment.’ Would NOT suggest working here for any long period of time."
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