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Timbuk Toys - Lowry Town Center
200 Quebec Street, Denver, Colorado, United States
About the Timbuk Toys - Lowry Town Center
Timbuk Toys at Lowry Town Center is a vibrant and inviting store located in Denver, Colorado. Our store is filled with a wide selection of toys and games for children of all ages. From educational toys to imaginative play items, we have something for every child's interests and preferences. Our friendly and knowledgeable staff are always ready to help you find the perfect gift or toy for any occasion. Come visit us at 200 Quebec Street and discover the joy of play at Timbuk Toys!
Photos of Timbuk Toys - Lowry Town Center
200 Quebec St, Denver, CO 80230, United States
Opening hours of Timbuk Toys - Lowry Town Center
Monday:
11:00 - 17:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
11:00 - 17:00
Reviews of Timbuk Toys - Lowry Town Center
"We come here for our kids for their birthdays and holidays. This is also our go to for friends birthday parties( lots of those) so we are always in here either buying gifts or gift cards. Recently, a holiday present for our kids broke on the first day. I am disappointed that all they could offer was store credit, especially since we frequent this establishment often. You would think with three different locations, they are doing well enough to offer refunds to their customers."
"The store itself is great! So many wonderful toy options, bright, and organized! It’s a gem for finding something special for the kid in your life. However, I went to the store today around 3pm, and there was zero customer service to be found. I was in store for about 30 minutes and there were five young employees working, all congregated at the counter. Not once did any of them ask if I needed help, asked what I was looking for, offered ideas, etc. They were having very loud personal conversations covering many topics, goofing off, waiting “for customers to leave so they could arm wrestle,” and offering zero assistance to me or any other customers in the store. When I went to the counter to pay, I interrupted their conversation to checkout and felt like a bother to their social time. I paid for my item and was asked if I wanted it gift-wrapped for $1 extra, which I did and chose a paper. It was haphazardly wrapped and given to me; I started to walk away, turned it over, and the back flap was half-secured, the ribbon was loose, and the edges of the paper gapped widely at the seams. I walked back to the counter and asked “Can I have another piece of tape, this is kind of jankily wrapped,” which they added one more piece, handed it back, and asked “Is that good?” I said, “Sure,” and walked away, but not before I heard one of them say, “What a witch.” I got home, and rewrapped the gift (using the same paper, as it is high-quality), and also noticed the price sticker was left on. I left the store completely flabbergasted. I have not as unprofessional of a customer service experience in years—possibly ever. I was utterly floored. While the store is certainly a good find, I don’t think I will ever return. If the owner wishes to reach out for further information or details, I’m happy to provide. Otherwise, I hope this can be a learning experience for the employees on staff today."
"A must stop shop for the kid at heart or anyone looking for gifts. Wide variety of books, crafts, toys and games. The staff were very friendly and knowledgeable. It was definitely a highlight of our trip to Denver and we found things we haven’t seen since we were kids."
"Came here to get myself something because Toys R Us is gone and found this place. Very good establishment with a nice variety of toys and a charming theme. May be coming here in the future. Thank you!"
"What a great toy store! They have a very well thought out mix of educational and just plain fun toys and games. Lots of outdoor stuff to help you get out of the house and forget about things for a while. We love supporting them as it's a very unique place for really cool gifts, for yourself or someone else!"
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