Walgreens

"Showed the pharmacist my rx of adhd meds before transferring it over (controlled substance, second pharmacy) the man tells me he’s sure they have it if not they have the name brand and assures me they take my insurance. I transfer my rx come in the next day and my rx is not filled, they have not called, they do not have the medicine, the female pharmacist on shift says they don’t and haven’t carried that medicine/dose only the name brand and they can’t even order in the generic.. now I am a week in waiting for my insurance to pre approve the name brand because I don’t want to transfer my rx to yet another pharmacy and I can’t even get the automated phone system to let me talk to the pharmacy so I have to drive in daily. Is this every Walgreens? Or just brightons?"

"I sent in a same-day order for a photo book. I waited patiently, and a few days later I got a call promising it would be done by Friday. I called on Friday to check in, and a very rude woman in the photo department told me that they never promised me that, and it would be at least a few more days because they were out of supplies. I am a busy school teacher and spent several hours creating a gift for my parents. And now I can't give it to them before they fly back home. If they were honest from the get-go I would have had time to get it printed somewhere else."

"My doctor send my prescriptions yesterday afternoon which is 25th December, I get it everything is closed due to Christmas, but very next day I waited all but they didn’t even send me a text regarding my prescriptions I called the Walgreens but too busy somehow I got connected to automated voice system. I entered my information then it says my prescriptions will be ready 27th. Seriously what kinda pharmacy is this?? In impatiently waiting for my meds this is what I got. My boyfriend reached out to them then they said, they have problem with my insurance, so my question is why on this earth this pharmacy did not even try to reach out to me to discuss that??? What do you expect from a pharmacy when people are sick and need of help(meds) Are these people who work on these pharmacies dead or on drugs or something? How would the patient know what’s happening on their end unless they let the patient know??? How could there pharmacists be so irresponsible and ignorant? Why Walgreens even hire pharmacists that can’t handle such thing, yes it’s Christmas but also they are on the clock, and Walgreens are known for pharmacy"

"I don’t usually leave reviews but I am feeling horrible! I needed to get antibiotics for my little girl and the man who answered the phone was extremely rude. He said can you not use your mobile app or other means to see if this prescription is ready and I said no because this is my first time getting this here for my kid and so I don’t have one set up and he said well then I guess you will be on hold for 15 min….so I waited and waited I was the only caller by the way then he answered again so I again asked for the status and he said he has other people to attend to and put me back on hold and left me there. So please don’t go here you will be disrespected also if this has happened to you please share and get his name because he didn’t tell me his. And this shouldn’t happen."

"Do not send critical scripts to this place. They are horrible. Multiple calls where they answer and hang up. Won’t take the time to ensure your issue on a critical script is being resolved. I just spent 52 minutes trying to reach someone and it is for important medicine for my daughter. You suck Walgreens of Brighton Pharmacy. Suck."