Oakley Vault

"The manager we worked with had great customer service. She was informative and friendly and not pushy. You could tell she really cared about her job."

"Got there late last night but Ryan, the store manager, was patient and totally willing to help me with what I needed. Left with a bunch of stuff including a new set of lenses or my Holbrooks and a sweet new pair of Exchange Suns! I've purchased sunglasses and Rx glasses here and they're always super pumped to help. Thanks again Ryan & team!"

"Great Service! Ryan and his friend was great help with my exchange. Ryan went above and beyond in assisting me in the exchange and a really nice guy!"

"Kaitlyn did an awesome job handling my online order despite DHL’s issue with getting it delivered to my home. Also got me hooked up with some much needed replacement lenses for my everyday sunglasses."

"Don't waste your time. So disappointed in this store as well as Oakley in general. I went in today to see if a sales person could help me fix the nose piece on a two-year-old pair of field jacket sunglasses. The sales associate had no idea what my glasses were or how to help me. He didn't want to touch my glasses in case they broke then he would be responsible. He also stated no sort of warranty applied and no parts would be available. He also informed me that Oakley is not the company that they used to be, now that they are owned by a large corporation. Quality and customer service is not a priority for them. So sad as I have been using Oakley products since the early 80s when Greg Lamond helped develop the original factory pilot sunglasses. Oakley was always worth the premium price because of superior sunglasses as well as warranty and customer service. Clearly not the case anymore. There are so many other and better alternatives available today, such as Smith, 100%, Giro, etc... I have had better experience experience at Walmart with Foster Grant reading glasses. I will continue to use the Oakley products I already own, but not purchase any in the future. Also can no longer recommend Oakley or the Oakley Vault store in Lakewood, Colorado to anyone. So pathetic"