The North Face Pearl St Mall 1129 Pearl Street, Boulder, CO 80302

"Beware. Employees inform differently than the return policy — which is not printed on the receipt. Messy. Shop REI instead."

"I call to make sure an item was in stock. The sales lady insured that the item was there and in stock.! I Drove 20 miles only to discover the item was NEVER in stock! The sales lady lied or was too lazy to check. I never go back to this store."

"Great staff; very helpful and friendly. Paul the MGR was able to help me with a exchange due to wrong sizing and made the experience very pleasant and easy!"

"The north face, and in particular the north face Boulder Colorado location have been awesome in there, customer service and warranty situations over the decades. I really appreciate the professional and helpful employees there and will continue to purchase awesome north face products not only because of their excellent quality, butbecause of the amazing lifetime warranty that comes with them."

"I came into the store close to closing time on a Saturday evening looking for a rain jacket for an impending trip. I was helped by Daniel, who was by far the most informed, helpful, and congenial sales person I have dealt with in years. He knows his products and was incredibly honest and precise about what could and could not be expected. Also, unlike about 90% of retailers operating in our current climate, the store was well stocked with lots of options sizes and colors. I came in for a rain jacket expecting to spent $300, and left with a rain jacket and pants for $304. It isn't cheap gear but if the product lives up to the level of customer service I received, I may never purchase activity gear elsewhere ever ever again."