REI,

3216 South Glen Avenue, Glenwood Springs, CO 81601

"Especially for an REI it's very hard to get assistance when you need it on the floor. I've had to run around the store and ask for help more than once, haven't ever had an employee ask if I needed help, and rarely get an actual response when I ask for help. If you're at the counter you won't have to wait in line and they can help you with some stuff quickly but getting help on the floor is another story. They do have a super amazing manager though, and she helps a ton whenever there's an issue."

"Really helpful staff, and they always have a great selection, from base layers to camping gear to hiking and biking. It’s also awesome being an REI member and getting a dividend back on your purchases at the end of each year. I usually get around $100 back which makes for free bonus gear. Glad they finally opened a store in Glenwood!"

"This was a great store! Plenty of selection and much better prices than the one in Denver. I bought several items before leaving. Friendly staff! Hope to return."

"Best bike shop experience we've had in this valley over the last 20 years. Just had all 3 family bikes tuned and they knocked it out of the park, all of them running like new- quiet, smooth, & cleaned up. Everyone was very nice and easy to work with, a sharp contrast to certain upvalley shops with hostile staff and sub-par tuning work. Thanks to you guys!"

"My reasoning for Three Stars is because: 1. Friendly staff 2. Easy location/parking 3. Focused on children Two Stars removed: They have Ice Axes for door handles, yet they don't carry Ice Axes. In addition, when questioned about this, several employees didn't know what Ice Axes were (even after pointing out the door handles), a manager thankfully did. Finally, the manager said that when REI performed a survey for our valley and it's needs, they found that The RFV was missing a children's outdoor shop. Therefore, that is what this REI location will primarily exist for. Far more than adult items. (example image of ice axe door handles. In Glenwood, it's a black door frame with glass interior) History Lesson: in the '30s Lloyd and Mary Anderson were importing ice axes from Austria, that's what started it all. No ice axes available today in the store... in The Rocky Mountains... that's a darn shame."