Simply Floors Inc.

"We went with Simply Floors because they have one of the BEST selections of carpets and rugs, their professionalism, and excellent service! We needed a carpet runner for our wood stairs. Lilia walked us through the process and came over with samples we selected so we could see how it would look against our wood floors and carpet upstairs. It helped make it easier for us to choose. Their installer measured the runner to our specs, got the rug runner cut and bound, then installed. We're very happy with the result!! Thank You Simply Floors!"

"Our experience was amazing from the start! Out initial consultation with Alycia was great and the customer service in the showroom was awesome. We had both hard flooring and carpeting installed. The hard flooring took a few hours and our entire upstairs carpeting was done in one day!!!!! We would definitely recommend Simply Floors :)"

"The flooring looks awesome! I now have a brand "new" house! I want to say a huge thank you to all seven of my Simply Floor installers who installed my new Proximity Mills waterproof LVP flooring in almost the entire house. They did an excellent job and very much deserve a 5-star rating for their hard work, craftsmanship, and professional quality. I am also very thankful to the Simply Floors installation schedulers who were able to pull-off moving the installation start date up, after my paint crew finished their job way earlier than originally planned. Simply Floor installers completed the scheduled 2-day installation in 1-day! This enabled us to get back to a more normal life much earlier than originally scheduled. I had an excellent installation experience with Simply Floors and will definitely recommend them to anyone who asks how I obtained such beautiful LVP floors."

"Very poor experience overall. Showroom staff was pleasant to work with and the installers made quick work of the job. However, there was quite a bit of damage done to the baseboards during the install. Paperwork that was provided stated that minor paint and baseboard touchup may be required which is perfectly understandable given the nature of the work being done. However, after raising concerns around the extreme warping and bubbling shown in the photos we were told that they are not responsible for any damage at all and that the damage shown in photos was pre-existing. The home was just recently purchased and was most certainly not in the condition shown, as evidenced by the inspection report. Update - as can be seen in the company's response, the company continues to make false claims and do anything to shirk responsibility and blame water damage while their crew used heat guns to seal the carpet seams. Please be the judge for yourself on what you think damage caused by water vs. what damage caused by heat would look like. Hopefully others will read this and go with another option that cares more about the quality of their service."

"In short, Our basement flooded two months ago, and our carpets were destroyed. We chose Simply Floors to replace our carpet. The outcome was exceptional. The entire process from start to finish was seamless. Furthermore the customer service and communication was as good as it gets. Lilia was the carpet specialist I worked with throughout this journey. She clearly had our best interest in mind and help me make the RIGHT, most cost-effective choice in our carpet decision. The turnaround time/ installation was quick and efficient. The installer was great and the outcome even better than expected. I highly recommend Simply Floors and will definitely use them again. 5 star experience!!!"