American Furniture Warehouse 10550 Jake Jabs Boulevard, Firestone, CO 80504

"At the Firestone store great customer service and very clean. They honor everything they say and advertise. Delivery was great as well, very courteous, respectful, and set up was fast. They cleaned their trash up and left all with in 15 minutes. Highly recommend this store, we will be in to make more purchases. Sorry for the picture, I covered family photos."

"The WORST customer service I have experienced. We sent our couch in for repairs and the couch came back worse then when we sent it. We sent it back to get repaired a second time and when it was delivered again, they didn't fix ANY of the issues. The "customer service manager" said she can't do anything about it even though we are under the year warranty. The couch now has multiple issues with it and the original issues weren't even fixed or made worse. It is extremely uncomfortable, there is an inch gap now where the pull out sectional is, the storage area is stuck now and the original issue of having them fix the 3in difference in the pull out part and the actual couch is still there. The "customer service manager" said there is no one else I can talk to to elevate this issue and she has not been any help, even though they made the couch WORSE then when we originally sent it. It is under the year warranty and customer service still says there is nothing they can do. Unbelievable! Everyone that delivers the couch and the inspector all said that it is clear what the issues are and yet no one in customer service is willing to help. And one of the delivery guys said he has the same couch and he doesnt have any of these issues. WORST customer service and repair shop ever!!!"

"We are genuinely impressed with American Furniture Warehouse’s extensive variety of home furnishings! We continue to return to AFW to furnish our house, and are highly satisfied with the AFW staff, including it’s delivery personnel. Great furniture options, and reasonable prices!"

"After purchasing numerous products from AFW, they were all either missing pieces, or completely defective. The product severely damaged the hardwood floors in our antique home. After spending hours in the store and on the phone, customer service is unwilling to help and hung up on me mid phone call. Don’t waste your time or money here."

"Love American Furniture Warehouse. Everything I have purchased from there has lasted 20+ years. Their staff are laid back and helpful. Their delivery team was outstanding and on time which we appreciate. The new bedroom set we purchased is sturdy and absolutely stunning! We will continue buying all of our furniture from them!"