Shoe Dept. Encore
2424 U.S. 6 Mesa Mall, Grand Junction, CO 81505
Location & Phone number
Mesa Mall, 2424 US-6 #404a, Grand Junction, CO 81505, United States
About the Business
Shoe Dept. Encore is a premier shoe store located at 2424 U.S. 6 in Grand Junction, Colorado. With a wide selection of footwear for men, women, and children, this store offers a variety of styles and brands to suit every taste and budget. Whether you're looking for athletic shoes, dress shoes, boots, or sandals, Shoe Dept. Encore has you covered. Their friendly and knowledgeable staff are ready to help you find the perfect pair of shoes for any occasion. Visit Shoe Dept. Encore today and step out in style!
Photos
Hours open
Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
11:00 AM - 6:00 PM
Reviews
"August 25th at 6pm I went in to buy shoes and I witnessed a lady checking out a couple, she treated them badly. She raised her voice and was arguing with the lady. The other girl came with the shoes and they both were whispering to each other. So when I was leaving I asked another lady that was on the floor who the older lady was and she said it was the manager Kathy and the other one was the assistant manager Mercedes. I asked the girl her name and she said Abby, I said thank you. My concern is that there is poor management and the manager Kathy should not be managing with her poor attitude toward customers."
"This store appears to carry name-brand shoes, however, when said shoes fall apart within a week to a month or two of wear, this store will REFUSE to return them. Shoe Dept. Encore maintains a policy that shoes must be in new, re-sellable condition in order to return them. If you explore the matter further with the brand on the shoes you've purchased, you are likely to find out that the shoes are third-party manufactured and the company itself will not stand by the product, either (Head, K-Swiss, etc.) because this store is not an "authorized retailer." Save your time and don't spend your money at this store. You'll end up having to buy several pairs of shoes in a couple of months time if you shop at this retailer, and you might as well spend the money on a good quality pair from somewhere else that is going to hold together for longer than a week. AVOID SHOE DEPT. ENCORE."
"Monday, May 22nd around 5 or 6pm I went to this location with my wife. Our experience was ridiculous. There was an employee by the name of Rose or Rosey I didn't catch her name, but she was very rude to customers & also employees. We over heard her yelling at employess. And the store was very dirty compared to a location we visited before. By dirty I mean shoes were thrown everywhere, it was very unorganized which surprised us because we've shopped here before & absolutely loved it & had no issues. I would really like to see something be done with this employee because as a frequent shopper I feel like if I go back & she's there then I will honestly not shop here again. And I will call corporate because the way she behaved was inappropriate."
"Large selection of shoes for the whole family, I did find it difficult to find a size 5 lady's shoe had to get a children's size 3.5"
"More like 3.5 star if I could. 1 thing is for sure, there's a huge selection of shoes but they don't really get in to Jordan's, Air force, etc. The reason for the 3 stars is because the store only has 1 shoe in each box when trying on shoes. This causes problems because when I, and many others, try on shoes, we like to make sure both feel comfortable. I also immediately saw another problem with the one shoe, since you have to buy the shoe to get the other, one shoe is constantly being tried on, this results in one being very worn out compared to the other (hopefully it evens out later on, it's still new but you'll notice a huge difference). I'm from out of state (no shoe stores near me for hours) and stores were closing so I had to buy no matter what. Next is the help, not much help unless the store is nearly empty and even then I had to search for an employee. The 3rd thing is that they don't have shoe cleaners even when I asked, they do have tons of waterproofing though. The store isn't all bad since they have a huge selection to choose from but thats about the only difference from any other shoe store in the mall, which makes them about average I guess so I put 3 stars, but think its a bit more around 3.5 not enough to justify 4 or 5 though. Give it a go."
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