JCPenney Salon

"The barber cut too much hair off even though I explicitly told her I need to leave the length and just tidy the ends up. The hair is patchy and cut unevenly. I had someone with me ask her to fix something on the back and sides multiple times. The day is ruined because now I need to go somewhere else to fix what's been done to my hair. I highly encourage anyone to avoid this place."

"Terrific experience! I had to change an afternoon appointment to earlier so I went in shortly after they opened to see what could be done. Jessica took me for my haircut right away. She listened to what I wanted and then gave me the best haircut I've had in a while. My hair lays beautifully whether I air dry it or put product in and use a hair dryer. Love it!"

"I went in for a kids haircut. Immediately the stylist said she could not do an a line cut which is exactly what I was about to ask for. So instead of leaving, I let her cut my daughters hair. My other daughter wanted a haircut and I mistakenly let her get one too. When I looked at them closely I could see how awful the cuts really are. They are choppy and uneven. I could have done a better job at home and saved myself a lot of $$. The stylist was young and extremely unprofessional and immature."

"Sorry for the long review but Oh my did I have the worst experience. I have 2 teens, 2 kids, and a toddler. Well I’m a timid person and I don’t like confrontation and this place just had me in the most uncomfortable and heart breaking feeling ever. Walking in I was attended by this older lady, (she had an accent) but she didn’t give me her name. She was getting my info since it was my first time. Then my daughter comes pushing my toddler in the salon right before sitting on the chair. The lady yelled at my daughter and asked me to remove my kid because carts are for shopping. I said no ofcourse because then my kid would be grabbing things so it’s safer he be in the cart. Then me and my other daughter sat in the chairs and start getting our hair washed. An ambulance is outside so courteously my kids look out the window. Well the lady snaps and start yelling at the kids saying they need to be away from the window. She is already cutting my kids hair at this point and well I didn’t want to leave with the hair half way chopped off. So I tell my kiddos to stay seated and she continues with the cut. Then she sees my daughter standing next to the shampoo stand and yells to step away and has another lady go to make sure my kids don’t touch anything and the lady said the kids fine and they are just talking. When its time to pay, my middle child (who has her own money) asked her brother (oldest teen) if she can buy a nail polish and he nods yes. (Mind you I’m paying so I didn’t see this interaction). While I’m waiting for the total I’m trying to give the lady my number for rewards and she stops me half way to yell again at my daughter for touching the polish saying to not grab them because she’s going to mix up her colors. So I turn and nicely ask her to just not touch anything ( I just wanna pay and leave at this point). I try to give my number again for rewards again and she wouldn’t take it. Then I try to use my coupon for new client at salon and she said no coupons because my balance wasn’t that high. (It was $57) Then I wanted to use my jc penny card and she said I couldn’t and that I had to pay with a regular debit. When i swipe the card she stares down and says “you know asking for tip.” Seriously Its no wonder I would never see people there. I’m will never go back."

"Cyndy did a fantastic job with my naturally curly hair! I just moved here so I brought in a picture and told her how I like my hair done and it turned out just the way I wanted it! Thanks Cyndy!"