SmartStyle Hair Salon

"I have been seeing Debbie for years. She’s the best."

"The hair cut was so bad they gave the cut for free! We asked for a kids cut and the lady cut her hair with out even wetting it first!!! And cut my child’s ends all jagged, the stylist even knew she did a chop job, she kept saying “ ya I see, I know”. I’m almost 100% postive the lady is NOT licensed. She didn’t hold her scissors correctly or anything. I asked for layers and she didn’t know how!!"

"What has happened to this place the past few months? I have been trying to get a hair cut here 4 times the past two weeks and always greeted with the same situation. Either a stylist that is busy working with someone or no stylist at all. Sometimes I had to wait 3 or 4 minutes at the register just to get greeted and was met with "I am busy until 3pm" or "I am free at 6pm". The issue is the lack of stylist here at this location. I am a guy that is simple and only looks for a trim 3 times a year. It shouldn't take more than 10 or 15 minutes to get my hair done so I have always been a walk in for this location since 2012. Even though I have been going here for 7 years I only recognize one veteran stylist that still works there today. I refuse to setup an appointment for a 10 min trim when I have walked in before and have stylist take me "quickly". The issue today is that out of the four times I have been there the past two weeks, I have only seen one stylist working. I would get to the locations and have to wait to be greeted and be told that they are not free for another 4 -6 hours. Not only is this frustrating but they are no longer reliable. Even though I have been coming here 7 years. I am not a regular, just a returning customer that comes back a few times a year. Now with appointments for stylists, they get booked up all day with their "regular" customers and new or customer's like me get pushed to the side. I understand building relationships but how is this expect to grow when the stylists are just focused on their same customers/appointments everyday and new customers are forced to make an appointment? I guess I just had to find someplace that doesn't take appointments and thank goodness SportsClips doesn't. You can actually walk in, as a first come first serve basis and get out of there as intended. Its kind of funny how I was taken care of on the way home from WalMart at 1245pm while I was told to wait until 6pm.... no thanks. There is no pattern for this at all either. I dare not check it out on the weekend because I know it will already be busy. When I went I went to check on a Friday (busy day) but only one worker was doing someone hair. I was there about 10 or 11am and told she was not done until 3pm. Are you telling me on a Friday afternoon you have one stylist doing all the cutting and no one else is in for 4 hours in the mean time to cut my hair? How can you afford to take care of one customer over a course of 4-5 hours? You would think you would have more staff but I guess one a day is all they need. I wish I didnt have to write this but I was so frustrated I had to vent. You can run your business the way you want to but I just can't put up with it anymore. At this point I can only give feedback and a review since at this point I am not even a "regular" and shouldn't care."

"Alexandra (Alex) did a great job on a partial perm and trim on Aug 13, 2016. I would go back to her again- great service & price! Kathy Kramer Stephanie did great! Deb is also awesome!"

"Thank goodness for HK! She fixed my hair after a new gal did terribly. I had 6.5 inches off and she cut it within 5 minutes. Doing what you would call a speed cut. She put it in 3 hair ties and just started cutting! I even asked after if it looked straight after, to which she said yes. I never got a mirror handed to me afterwards, so I didn't see the uneven cut until I was running other errands. I ended up paying over $40 for the worst haircut I have had. I won't go back unless HK is there. Sad to see Stephanie go!!"