McDonald's, Aurora

"Very full fries. That's how it should be. This location is GREAT! Chambers and Mississippi. Thank You! Before and after photos."

"Today, I got a Breafast sandwich and tea. Tea is old tasting, spoiled. Hmm."

"On 12/06/23 I placed an order and instead of medium fries they gave me small fries. Granted its just fries but I expect they get your order right, and I wasn't asking for free food. I called the store and explained my situation to the employee the employee SHE said come in anytime or day and we can replace the two medium fries you didn't get. Well went today 01/09/24 and they didn't have a report or any record of my call. I spoke to a manager and she told me go park in lot 3. after waiting a lady came up and said that no report was made. I explained to her that was not my fault that their employee didn't follow the proper protocol, all she said was ok , ok , ok. I told her what can we do to resolve this matter, granted it just fries but its the principle, people pay for their food and they should get what they ordered. The employee didn't want to explain to me anymore or help me she started to walk away and I asked for her managers name she said she couldn't give it to me. I kept asking she just ignored me. I called and one of the managers answered but I don't think she spoke English because I heard her say what is she saying so another manager was put on the phone and I asked for her name she refused to give her name. I explained my situation yet again and she told me that I was supposed to go back that same day. I explained to her I couldn't because of work. I was trying to talk and explain to her and she kept talking over me, then she hanged up. Very rude and unprofessional, they should train their employees on the proper procedures and how to handle customer complaints."

"This McDonalds is the best in town, if not the country, except at night. The staff that work the day shift are always courteous and professional. Food is always hot and fresh and the order is always correct. At night, the staff are rude and the food is luke-warm. They argue with you about sauces, telling you that will be an extra charge. They usually get the order wrong and one night, my wife and I received someone elses order. When we went in, the lady asked for the receipt so I showed her the order I placed on the app. She said that wasn't good enough and I told her that the lady that normally gives you the receipt never opened her window and just waved us through. We eventually got our food but will avoid going in at night and stick with the day crew."

"I just left there a few minutes ago. It's so conducive and has very good food. In my opinion it's one of the most fast food restaurants around to visit. I have always enjoyed eating there in different states and cities."