Subway

"Ordered 2 sandwiches on the app and used a buy one get one free coupon. After clicking on the coupon the app gave me a list of participating locations I could order at. I order AND pay for the food an hour in advance since I was picking it up during my lunch break. I get in and the owner said he can’t and won’t make the sandwiches unless I pay full price. I show them I already paid, and they still refuse saying they are voiding the order I already paid for and will not make any exceptions. I tell them I’m in a hurry and that I only came here because of the coupon and they tell me too bad. So I wasted my lunch and have to tell my roommate that I don’t have dinner for her. On top of that the owner tries explaining his net and gross profit to me. Wasted my whole lunch for nothing"

"Owner uses participating store coupons to lure people in after paying for orders and then will ask for more money or refuses to honor the order upon pickup."

"Typical cheap owner who doesn’t honor coupons or work with customers. Very very rude and is only worried about money, losing money in the long run because of it. I will never give this man business again."

"Lananah was so gracious and greeting. She felt me feel welcomed from the second I walked in. What a great staff member you guys have. Thank you for the enjoyable experience. She definitely deserves a raise. Thank you L. You made may day"

"This location’s prices are higher than other Subways. When I inquired about whether they can change prices, the owner stated “We get recommendations for pricing but we are able to make changes we feel appropriate.” Won’t be going back to this one…"