McDonald's

"Just called and asked if they had Shamrock Shakes, they said yes then we drove there 5 minutes later and they said the machine was broken! Very frustrated when you call beforehand and they flat out lie!"

"I placed my order on the app at 12:01 and didn't get my food till 12:15. I go here about once a month and the people are so slow. Food is always good and it's really clean in there."

"I realize that this is McDonald’s and five star quality is not to be expected. What is to be expected is fast… food. Went through the drive thru after placing a mobile order, thinking it would expedite my order as I was in a rush to get some food in the kids bellies. Was asked to pull forward. Waited 20 minutes and saw several others that had pulled forward get their food before me. The drive thru employee came and asked me what my order was and needed me to repeat the entire order so they could apparently remake it. When the order arrived, everything was incorrect. Fry sizes and quantities were wrong. Plain quarter pounder came with everything on it, cheeseburger only ketchup came with everything on it. I went inside to get correct items, and was basically told to wait. I waited and saw several orders given out while I continued to wait. At that point I asked for fresh fries because the ones I was given twenty minutes earlier were cold. By the time I received my food, got home and checked the fish sandwich given at the start of the order that I added extra cheese to, it had no cheese and no tartar sauce. I reached out to the store owner Juan Vera and asked a manager to process a refund and was told I needed to come back to the store to have this processed. So not only wasted thirty minutes at a fast food restaurant, but now I’m supposed to go back to get my money back? I reached out three times after this initial contact and forwarded the receipt and asked that the refund be processed. Zero response. Again I realize this is McDonald’s and not to expect five star quality. But I do hope to get what I pay for, accurately and quickly. If that doesn’t happen, I hope they make it right. Juan did not. Pretty frustrated at the lack of customer care here. Let’s be better McDonald’s. K? Ba da ba ba ba I’m not lovin’ it."

"It would be nice if you got your whole order when going through drive thru. Not get home and find out that you left out a key ingredient out of your oat meal! If you charge for apples and cranberries in the price of oatmeal MAKE sure you give this to the paying customer. Not the first time this has been left out of my order! Or I wouldn’t take the time to make a complaint!"

"This McDonald's really tries. I eat breakfast here several times a week and notice the manager looking over the place for cleanliness, organization, and service. This McDonald's team really tries their best to put out good food and the correct food. I use my daily deal to get a 1$ egg Mcmuffin. The app gives you daily deals and rewards!"