Smashburger 1650 28th Street, Boulder, CO 80301

"You know, I understand that the economy is garbage right now, but the way to sort that out isn’t charging $5.50 for a large fry and half filling it. My 1 star review is due to going to this location once a year (if that) since 2015. I used to go a ton in college. Staff is nice, place is a grease pit. The floors are always slippery from grease, the baskets, too. Do I fault the staff? Nope. Because leadership comes from the top. Employees only work hard if paid well and treated right and given the proper tools and training. I love the food but I can’t stand this location one bit. I just ordered delivery and it cost $42 for 2 sandwiches 3 tenders (strips, not orders), and a “large” fry that was half full. They don’t offer combos so it’s a clean $20 for a drink and sandwich and fries. I can go to Red Robin for a $12 burger that comes with unlimited fries. I leave there bursting for under $20. I highly suggest folks who consider this business to follow my lead and start patronizing businesses that aren’t clearly pulling shrinkflation theft. And to the staff: if your higher ups are touting record profits or telling you the business is hurting; look up the CEOs pay and ask yourself WHY the business is actually hurting. It’s not YOUR paycheck, I’ll tell you that. God speed, compatriots."

"Tried the new Veggie Burger and it's extremely good. Most places kind of mess up veggie burgers, not Smashburger! It's surprisingly meaty, and decently priced like the other stuff on the menu. I had to double check with the staff that I didn't get a regular burger by mistake. Ordered a second one for the road. So good."

"It’s a really good tasting burger, and the classic special price makes it a steal while it lasts. Generally the staff is very friendly, although occasionally inattentive after rushes. I’ve never had anything that didn’t taste good, but at full menu price it can be a bit expensive for lunch - more of a delicious treat than an everyday go-to."

"Wrong burger was brought out and the bun fell off while the server was bringing it to me. She said she would bring me another bun but didn’t for about 20 minutes until we had to walk up to the front with our tray to get a replacement. We ordered 2 fries and only got one and they were cold. It seems like there’s only one employee working the register and serving orders. They need to hire more people. I don’t understand why fast food chains are cheaping out like this. If the floor can’t be managed then they need to close early if they can’t hire more staff. There’s a supervisor in the back and 2 cooks. I’m not sure why service is terrible."

"Usually great but ordered single Mac n cheese burger and all I got was a dried out patty of mac n cheese with no burger. Just bun and burnt dried out Mac n cheese. Wasted 10 bucks and didn't eat. Lost a good customer."