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Quality Inn Denver Downtown
2601 Zuni Street, Denver, Colorado, United States
About the Quality Inn Denver Downtown
Quality Inn Denver Downtown is a cozy and convenient lodging option located in the heart of Denver, Colorado. Situated at 2601 Zuni Street, this hotel offers comfortable rooms and modern amenities for guests to enjoy during their stay. Whether you are visiting for business or pleasure, the Quality Inn Denver Downtown provides a welcoming atmosphere and easy access to popular attractions in the area. With its central location and friendly staff, this hotel is the perfect choice for travelers looking for a comfortable and affordable stay in the Mile High City.
Photos of Quality Inn Denver Downtown
2601 Zuni St Building A, Denver, CO 80211, United States
Reviews of Quality Inn Denver Downtown
"Angelique was curt, rude, and unapologetic when informing me they canceled my reservation. I had this reservation booked for weeks, and the only reason I even found out I would not be able to stay at this hotel is because I called regarding an early check in, but was instead instructed I would either need to cancel or move hotels. I chose this location because of its distance to the Empower Field (I am visiting without my car for 2 days solely to attend the Broncos game this weekend), and my “choices” were to cancel or move to a hotel much further from the football field. Apparently I would have been called eventually regarding my reservation cancellation or transfer, but given it is only 48 hours out from my scheduled arrival to the hotel, and I was not informed, I took my business elsewhere. As a manager at a hotel myself, I believe this service to be unacceptable."
"So the 1st time i stayed there was not the greatest stay we didnt have hot water in the 1st room so we got another room which didnt have hot either but was that dig of a deal wo i thought i would give it another shot I made a room reservation 2 weeks before my family and i was going to be up in denver for a few days. I got a call the day we was supposed to be there on Sunday and was told they cant not confirmed my employment and was Canceling My reservations. So when I told him I would pay full price I got told they didn't have any more rooms. Guys was very rude and so was the manager will never stay there again. Very bad Customer service."
"I was extremely disappointed in our stay at the Quality Inn Denver Downtown on August 16th, 2023. First room we were given the a/c didn't work, in 100+ degree weather. We were given a second room, and we would have been better off in the first room. We had a ground floor room, the window was right about the ground, and luckily it had a concrete wall about 12 inches from the window, since the window was wide open, with no screen, and the lock did not work. I tried to call the front desk, and the phone did not work. I then discovered one of the lamps did not work and the refrigerator also did not work. There were insects in the bathroom, bottle caps on the floor of the bathroom and beside the door into the room. There was not a coffee pot in the room. We were on our way to a concert. I tried to let the people at the front desk know of our complaints, but there was a line of people in front of me, and our Uber driver was there to pick us up, so I decided to wait until the morning to let the manager know. In the morning, we went to check out, and I gave the manager a list of the things that were not acceptable with the room. She said she would give us enough reward points for a free room if I didn't post a review, but it would take the points a month to show up. It has been over 6 weeks, and still no points. I told the manger that we did not even take showers, since we didn't feel the place was clean enough to get into the shower. She offered to let us take a shower in another room but I said no, I just wanted to get out of there. When we went to get out car, we did notice that the manager was walking towards the room with my list of complaints in her hand, as she said she was going to go look at the room. I don't know if she actually did or not, but she was headed that way. I would never recommend the to hotel to anyone or stay there again. I'm only giving it one star, since it won't let me post without giving it any stars."
"I will never book with this place again. They had a plumbing issue and were sending bookings out to other hotels. Which I get it, things happen. However, I had no warning before hand. No phone call, no email, no nothing. They said they sent us for an "upgraded room" at a hotel 8 that was lesser quality and actually cheaper than what I paid for a room at the quality in (but they still took the amount that I paid originally). When I called and asked for a refund they were incredibly rude and did not care at all. I would not recommend staying here. Picked this hotel for the location because it was walking distance to the ball arena. Ended up having to drive further away to a less quality hotel and then had to pay for 2 Ubers to get to and from the hotel."
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