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Hilton Denver City Center
1701 California Street, Denver, Colorado, United States
About the Hilton Denver City Center
Hilton Denver City Center is a luxurious lodging institution located at 1701 California Street in the heart of Denver, Colorado. This upscale hotel offers modern and comfortable accommodations, exceptional amenities, and excellent service to ensure a memorable stay for guests. With its convenient location in the bustling city center, guests can easily explore popular attractions, dining options, and entertainment venues. Whether visiting for business or leisure, Hilton Denver City Center provides a sophisticated and welcoming atmosphere for all travelers.
Photos of Hilton Denver City Center
1701 California St, Denver, CO 80202, United States
Reviews of Hilton Denver City Center
"I recently stayed at the Hilton Denver City Center for a work conference. On the first evening of my 3 night stay, I cut my foot entering the shower. I called the front desk to let them know that I had stepped on something sharp in the shower and that my foot was bleeding profusely all over the bathroom floor. It took the front desk 15 minutes to send someone to my room to address the issue. Instead of sending someone to treat my foot, remove the object(s) from the shower and clean up the blood, they sent someone from maintenance. Long story short, I ended up missing my business dinner, since it took the hotel 45 minutes-(1) hour to fill out an accident report, clean up with various pieces of small glass and move me to another room. That night I did not sleep well with the sore/cut foot. the next morning I noticed my foot was red around the cut and sore to the touch. I then noticed that there was a small piece of glass stuck in my foot. I was able to remove the small piece of glass and walked around with a sore foot for the next (2) days at the conference. When I went to check out, I ask that the hotel consider the terrible experience I had with slicing my foot missing my meeting and relocating rooms. I was absolutely flabbergasted that the hotel did not want to do anything to compensate me for the horrible experience I had on the first night. As a matter of fact, I was told by hotel management that I would now have to go through a lengthy insurance claim/investigation process. I told the manager that this is completely unacceptable. It was bad enough that my first night was completely ruined, the last thing I would want to do is not feel like my voice mattered, or that my experience was put into any consideration at all. I was told that they were going to charge me the full price and that there was no guarantee that they could do anything to help me. I was told that this would now go through an investigation/insurance claim and that it would take a while to hear back anything. my company and I will no longer be staying at Hilton properties because of this horrible experience. in my entire professional career, I have never had as poor experience at hotel as I did with Hilton. This is very disheartening since I usually love staying at the properties. I am most upset about is that Management did not take my experience into consideration, and still want to charge me a full price for all three nights, despite having a very miserable experience on the first night. Nothing to address my horrible experience and I will not be staying there going forward."
"I would not recommend this hotel after my stay. There are so many other better hotels to stay around here. The front desk and managers especially were not helpful. The managers never called me back after multiple issues I wanted to talk about m. The shower and toilet both had problems that were not resolved. The gym was freezing during my stay. They had the heater off during a snow storm for several days. There are lots of homeless nearby and it doesn’t feel safe walking at night. Long waits for the elevators as they had big conventions. The hallways were noisy in the mornings and I could hear my neighbors coughing through the walls. I’d certainly stay other brands nearby next time. My friends had a great stay for 2 weeks at the Sheraton. I will book that hotel next time."
"We went to Denver to spend NYE. We stayed downtown as one of our friends was staying in the same hotel and we were having dinner close by. We used the valet parking - so worth the extra money and Issac was wonderful. Very helpful and has a really great personality. I went to the Starbucks and had great service as well. It was definitely worth the stay and we are in Denver at least every other month so we have stayed at a lot of different places"
"Will definitely stay again. I loved it. The room was nice. I got the suite and it was top notch. It has a great gym and it's only 5 min on foot to 16st mall. All restaurants are close and it has a Starbucks and a restaurant inside. Lots of places to sit while you enter the building. The only down side the hotel has it doesnt have free parking. I believe all guests should have free parking because we are the paying customers and you should not be charging us. Anyways it was a great stay."
"They are OK, but there are much better options in the area. Staff is a bit pedantic and not very friendly. Food options are limited and if you are going to pay hotel prices for meals, then you might as well go somewhere else within a block. Location is convenient and good walking distance to a lot of businesses - restaurants, pharmacy, etc. Honestly, given location and hotel affiliation for points, I will stay here again. But I just won't expect much."
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