Safeway Pharmacy

"I usually love this pharmacy in Heather have had a problem. Eric has always been wonderful and so is the rest of the team. I have been getting my prescriptions for over 15 years and it caught me offguard when asked for an ID as I had not been asked for that before. Joanne, the pharmacy technician was so incredibly rude and made me feel so little in front of all of the other patrons in line. When I questioned why she asked me and they hadn’t asked me before she then involved the pharmacy Manager in front of everybody, which was so uncalled for. I wasn’t upset about having to show my identification. I was upset about how rude she acted and how uncalled for it was to call me out in front of all of the other customers somebody should Seriously, talk with this lady about customer service on a delicate situation such as medications."

"The men at this location are the worst and don’t seem to know what they are doing. Never had trouble at ANY Safeway except this location. They can never find my prescriptions my doctors send in electronically. And the women there always seem to find it. Someone from the pharmacy sent my pcm the wrong dosage for my Cymbalta and yes my dr may have overlooked it, and now they refuse to require or fill my correct dosage and Ive been on this meds for 12 years. They keep sending me a million notifications a day to pick up my prescriptions when I put it order to be sent by mail. I turned off my notifications in the app and they were “magically” turned back on. Guy on phone is always a smart a**. They can never find my stuff. My doctors have to send in fills multiple times. I’m moving to Walgreens because they are terrible here and lack empathy, compassion, and professionalism, which is why I am fed up."

"Had outpatient surgery 9/30 - doc called in a script for pain meds at 1pm. Order is estimated to be filled and ready by Noon on 10/1. In the past this process took up to 30 minutes. Now it takes 23 hours. I'll not be using this pharmacy again."

"White coat bearded white dude was trying to instruct the other pharmacy tech to help the customer behind me because he thought I was taking too long exploring the Good Rx app to find a cheaper alternative than the $110 more than I normally pay for my prescription. His reasoning was the long line and that they were about to close. 1 single person behind me in line and not closing for 30 minutes. Do a better job white coat beardy!"