Hometown Quotes

"My information is being sold by this company and I have been getting bombarded with calls from companies with fake quote requests"

"We are so quick to condemn and slow to praise, but with HOMETOWN QUOTES, I absolutely want to praise and acknowledge their dedication, the customer service team is superior to practically ANY other service. Queue are short for customer service, when you are speaking with a rep they are empathetic, try to understand the issue and offer suggestions. They are quick to escalate questions or concerns to management to provide immediate solutions and support. This is amazingly not a one-off either, I have had this service for a short while and have used the customer support system multiple times, for inquiries, advice, suggestions, etc. EVERY customer service rep has been wonderful to work with. Now, I have also spoken with the sales side of this service, and in particular a gentleman, Gary Prewitt - my goodness, he takes that exceptional service to heart. He has been a beacon and has recommended best practices, helped with CTA, he has followed up on his personal time for a query I had. This is the pillar to which all sales services should be measured. Now I say all that and I haven't even begun to praise the actual service, ability to exchange dead leads *within a time window, and ability to filter the lead types and specifics - this is beyond valuable. Leads aren't distributed or resold - just, wow. I only wish I had known about this service sooner. Sheepishly, I haven't referred this magic platform to colleagues (yet) and have been hoarding the water of the desert."

"Do not use them for leads. They lie to get you to buy in and then when you have issues refuse to resolve them. They are very shady about how they obtain their information. Literally $100's of dollars and countless hours wasted."

"Tried them once. I had family call to see if they (meaning family - but Hometown didn't know they were my family) would be routed to my agency. Guess what! They WERE NOT! Spoke to a Hometown manager several times and got the BIGGEST round around there ever it. SAVE YOUR MONEY AND TIME AND DO NOT DO BUSINESS WITH Hometown"

"This is one of the worst lead generation companies I have worked with. I received 20 leads which never fruitated into any closed business. The leads are duplicates, recycled leads or from individuals not looking for insurance at all. This company does not scrub leads as they tell you in the sales pitch. They denied the three refund requests I made for leads that had disconnected numbers, duplicate leads and a lead I had received from a different lead generation company. Once I cancelled the managements attitude was that of no empathy, or accountability. They denied even providing detailed accounting of all charges. I would not recommend this company, they are over priced for the unreliable leads they send."