CVS Pharmacy

"Always busy, and never fills your script before 12pm. Always rushing and it reflects in their service. Will be switching locations asap."

"I came to this pharmacy and asked if they can call and transfer my medication over from another pharmacy and the man told me that I will get a text back to pick it up around 2pm. It is now 6:30pm and I went back to pick it up because I didn’t receive a text. The man told me that he will talk to the pharmacy lady to see if she called. She said out loud that she called and that the other pharmacy did not answer. So I called the man from the other pharmacy and he wanted to speak with her and she refused to get on the phone. So I had to ask another employee to talk on the phone to him and he took in the information and told me to come back in 20 to 30 mins ,and it look like he didn’t even want to talk to the pharmacist. I don’t like how they treated me . They were rude , and took a long time to get my medication. The lady who is supposed to make calls is a bad communicator. I will never ask for anything else to be sent here. I would give it a negative if I could"

"Alex that works in the pharmacy has convinced himself that the little schooling / medical knowledge he has trumps actual doctors and refused to give me my medication. My co-worker said they refused to fill her meds as well. Don’t come to this pharmacy if you need medication without having to justify the reason you need it in front of other customers. He began asking details about why I needed it and how I was taking this medication. I had to explain to him in front of a line of people which was very embarrassing. I cried out of embarrassment. He was aggressive and rude."

"Called and they told me they would give me an emergency refill on a medication I picked up at a Safeway Pharmacy, you cannot go more than 2 days without this medicine because of the withdrawals. I drove over there and the pharmacist personally refused me. I have gotten emergency refills at other CVS’s despite picking up my original prescription at a different location. Don’t understand why this one specifically turned me away."

"Really rude and difficult to work with. I called ahead to ensure my prescriptions would be ready for pick up. Needed two filled. Showed up, they only filled one. Waited for 45 minutes. When I went back to the desk, they lost one of the prescriptions and only had one available. Said that they couldn’t help me at that time because they were going on break. Terrible customer service and not empathetic at all. My medications are time sensitive so this was a really inconvenient experience."