Safeway Pharmacy
323 South Broadway, Denver, Colorado, United States
About the Safeway Pharmacy
Safeway Pharmacy is a trusted drugstore and health care institution located at 323 South Broadway in Denver, Colorado. Our pharmacy offers a wide range of prescription medications, over-the-counter drugs, and health products to meet all your healthcare needs. Our friendly and knowledgeable staff are dedicated to providing personalized service and expert advice to help you manage your health effectively. Visit Safeway Pharmacy for all your pharmaceutical needs in a convenient and welcoming store environment.
Photos of Safeway Pharmacy
323 S Broadway, Denver, CO 80209, United States
Opening hours of Safeway Pharmacy
Monday:
14:00 - 20:00
Tuesday:
14:00 - 20:00
Wednesday:
14:00 - 20:00
Thursday:
14:00 - 20:00
Friday:
14:00 - 20:00
Saturday:
14:00 - 17:00
Sunday:
14:00 - 17:00
Reviews of Safeway Pharmacy
"Very unfriendly and unhelpful. Super defensive when I questioned why one out of two prescriptions wasn’t in their system (sent on the same day mind you) because of a cyber attack… I asked why they didn’t alert me to this and I was told I should’ve known by watching the news. WHAT?! They wouldn’t even hear me out or apologize for the inconvenience, just got mad at me for asking what was going on with my prescription. Terrible customer service. I get that things happen out of their control, but you don’t have to be automatically rude to your customer."
"Never thought it would be possible to have so much of a hassle getting a prescription refill. They can’t accept e-scripts due to a recent cyber attack, so was told to have the doctor fax one over. After faxing a new script, was then told that they couldn’t accept the fax and the only option was hard copy (contrary to what I was told before). Avoid the hassle and find a different pharmacy."
"From out of town. Went to get diabetic test strips, told them which ones I needed, instead they insisted I need to get a different kind. I followed their advice and dropped $80 on supplies. Brought them home and they were wrong. The ones they insisted on didn't work with the system we told them we had. The $80 hurts but mistakes like this can cost lives!!! I'm filing a complaint with corporate."
"I would seriously advise against using this particular pharmacy. If you have the time, read on for my stress-inducing journey of trying to get a prescription filled here: My prescription was sent to my old address even though everything on the order and my account had the new address (including the receipt in the package). Like the person filling it went out of their way to send it to the wrong address. I called them, after the doordash/uber delivery person messaged me in another language, and didn't respond back to me when I responded. The pharmacist person on the phone, we'll call em "Rudely", decides to argue, interrupt, talk over, gas-lit me, and got audibly annoyed as I tried to tell her that it was delivered to the wrong address. Gas lit me saying I had to call the Pharmacy since I had a new address - which made zero sense as I've filled prior scripts with the same address. She kept saying to wait for the order to come back (which was impossible as described above). Truly difficult to deal with. I had to call the outsourced company and they were able to help me. Apparently, there's a whole process in the app that Rudely did not follow for these situations. The company finally got me my order, I opened it, and it was incorrect. Dear god, Jesus, why. Called Safeway back and unfortunately, got Rudely again. Whom them proceeded to ask me the same question, reversed it, and kept repeating them. Tried to gas-light me again that the prescription I'm staring in my hands was incorrect against the prescription label on the bottle. A prescription I've ordered probably hundreds of times. Told me they sent me the right thing, as well as telling me I ordered the wrong thing at the same time. Me, staring at the label and the prescription, in disbelief over this attempted mental manipulation - like why do you need to do this to people? Finally, I guess another person talked to her and Rudely then told me I would get all my correct stuff the next day. Imagine the uncertainty one must feel after hearing that from the same person who treated you poorly the entire day. Also, heads-up that incorrect orders have happened a lot here. I've had scripts not being filled until I called as well. The worst part at the end of the day is being treated extremely poorly, by people like Rudely, when you were kindly trying to resolve an issue that they caused for something extremely important like medication."
"I have been coming to this pharmacy for20 years and have never had a problem. The staff has always been friendly and helpful. No more- I will be changing pharmacies. For the last year at least I have had problems getting prescriptions filled in a reasonable amount of time. Prescriptions that have been filled automatically for years are either lost or ignored. I called for one prescription a few months and was told they didn’t have it in stock. I found out the next day from another staff member that that was a lie- the person just didn’t want to deal with it. I used the automated system a week ago and my ongoing prescription still hasn’t been filled. I tried calling 11 times today and got no answer. I think this staff is just unhappy in this job. I’ve never had this kind of very poor service there before. This customer is over it"
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