CVS Pharmacy 1950 East County Line Road, Highlands Ranch, CO 80126

"When reading these reviews you have to consider that most of these people that are complaining are: entitled, cannot follow basic instructions, and probably were rude. I’d argue some are lying to be dramatic. With that being said, the staff are extremely competent and patient. This place is 80% consistent and when they’re not, it is usually my fault. This is a great pharmacy in the Littleton and Highlands Ranch area. I work at a different pharmacy and this place is loads better. It is upsetting CVS is likely being greedy with their hours, often leaving the place understaffed at times. The lead pharmacist with glasses is very sweet, and she is a hard worker!"

"Pharmacy is awful. Waited 20 minutes past my scheduled appointment because they were short staffed. She checked out numerous people who arrived after me and had me standing around waiting. People kept showing up to pick up prescriptions and she continued to bump me to the back of the line. Left and won't be back."

"Before this last pharmacist took over, this pharmacy at the Douglas County Target on County Line Road was great. The pharmacist is nasty rude, has NO customer service skills, and this pharmacy refuses to answer her phone. She says it's because they are too busy and that she is the only one working most of the time. What a lame excuse. I have never been to this pharmacy when the pharmacist works alone and honestly, I come to Target a lot. The pharmacists and techs that worked here before ALWAYS answered the phone and they always had one tech and one pharmacist working together. I worked at Target for years, BTW. I have gone to this pharmacy for over 11 years. And I used to do Regulatory Reviews for CVS as well. Avoid this pharmacy, I'd give them zero stars if I could. What a shame. I'm embarrassed for CVS."

"I have just moved to CVS pharmacy for insurance reasons. Boy are they terrible. Super unhelpful and if you complain they just look at you with a slack-jawed stare. Clearly they don't know how to bill an insurance company. I am not totally convinced of their credentials. It was not just me... they had a hard time with every single person in front of me... I waited for 20 minutes just to pick up! And to top it off, the few times I have had to go have been painfully crowded. If I could go back to any other pharmacy in the city I would!!! Just awful!!"

"Worse customer service from CVS. Doctor sent prescription over before 2 pm. I went at 6 pm same day to pick up the needed antibiotics. I am told that it would be another hour to hour and half to fill. I went back next day at 1 pm and the prescription STILL WAS not filled. Had to wait for it to be filled. While waiting I noticed the pharmacists chatting and not working. Wish there was a closer CVS to switch my prescriptions to!!"