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Pharmacy | Kaiser Permanente Longmont Medical Office
2345 Bent Way, Longmont, Colorado 80503
About the Pharmacy | Kaiser Permanente Longmont Medical Office
The Pharmacy at Kaiser Permanente Longmont Medical Office is a convenient and trusted healthcare resource located at 2345 Bent Way in Longmont, Colorado. As part of the Kaiser Permanente network, our pharmacy offers a wide range of prescription medications, over-the-counter products, and health supplies to meet the needs of our patients. Our knowledgeable pharmacists are dedicated to providing personalized care and guidance to ensure that you receive the best possible treatment for your health needs. Visit us today for all of your pharmacy and healthcare needs.
2345 Bent Wy. #1, Longmont, CO 80503, United States
Opening hours of Pharmacy | Kaiser Permanente Longmont Medical Office
Monday:
07:30 - 18:30
Tuesday:
07:30 - 18:30
Wednesday:
07:30 - 18:30
Thursday:
07:30 - 18:30
Friday:
07:30 - 18:30
Saturday:
Closed
Sunday:
Closed
Reviews of Pharmacy | Kaiser Permanente Longmont Medical Office
"The pharmacy phone system just hangs up on you before you can talk to a person or even leave a message. Kaiser employees seem overworked and don't feel empowered to strive for change, instead just saying that a problem is completely out of their control, and they can't do anything about it, case closed. They all seem trained to have you escalate issues to their complaints department, which hasn't been effective, and feels like you are spending time trying to bring awareness to a problem only to have form letters mailed to you a month later that don't address the problem and close your complaint. There are a lot of wonderful, well meaning people that work at Kaiser, but the management I think has created an environment that doesn't actually foster improvement, or promote access to healthcare. Kaiser, if you read this, please don't suggest I email you all my information and send me down the same complaint route that doesn't seem to work. Maybe try fixing your phone system, and empowering your people to fix broken systems without patients having to fight you for healthcare access. If you think you are doing this, I urge you to look at other examples, for instance the wild inaccuracy of your cost estimator which has been providing misleading and false information consistently for years. If you call financial counseling, they will tell you to never trust the cost estimator, it is always wrong. Any organization interested in improving would either fix it, take it down, or at least place a warning at the top saying it is under construction and not to be relied upon. Shameful to not at least place a giant warning when you are knowingly broadcasting false information, just as it would be shameful to suggest I file complaints for your pharmacy phone system not working. Just call it yourself to verify the issue, and then handle the problem internally."
"I have never had a problem with this pharmacy in the past 20 years until recently. Within the last couple of months I have had two incidences that have me wondering how I can get my prescriptions somewhere else without driving 30 miles out of my way. Both incidents regarded my purchasing an expensive medication that I need to deal with a pharmaceutical company copay assistance card. I'm sure I'm not the only person in this situation. Although, the attitude I get from supervisory people when I try to get the documentation I need is ridiculous. Not to mention, if you have to call them, they randomly choose not to answer the phone and have no voicemail system. They are anything but helpful. The vibe I get is that they are overworked, poorly staffed and supervisors get cranky when someone needs something beyond a bottle of aspirin. I guess just beware if you ever need anything different."
"Super great. I’m always in and out of here in no time flat."
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