Family Time Spas

"Family Time Spas is an EXCELLENT place to buy your spa! We checked several places in Grand Junction and are SO glad we went with Family Time. We worked with the owner, the salesman, and the service technicians. EVERYONE was very good at their job, well versed in the specs for each spa, and so supportive of Family Time. Our Platinum Spas spa was delivered without issue. The owner recommended an electrician as we needed a new electrical connection. The service guys were always friendly, quick to respond, and expeditious with their work to get our spa installed and operational. Our Platinum Spas choice has a bazillion jets, seats 3 people, allows jets on one side and/or both sides, and can sync with our phone for music. It is EVERYTHING we hoped for! Thank you, Family Time, for being so very good!"

"I purchased a hot tub for more than $10k. They delivered a defective tub that leaked. Refused to make it right and get me a non-defective hot tub. They just sent out someone to patch it. So now the patch will fail conveniently when it's no longer under warranty and they successfully scammed a paying customer. Beyond the fraud, they're condescending and phony. Women - do NOT do business with the owner especially. I have receipts if the owner tries to deny any of this."

"Ray and Donny made things right, lots of bumps in this process but man it's worth it. Love the tub and the health benefits it brings. Sleeping better, feeling better. Brian was right when he sold it to us, it's a game changer."

"In the Grand Valley, if you are looking for a hot tub or swim spa, be sure to give Family Time Spa a look. Our experience was five star. From the beginning Nicole did a great job communicating with us and answering all our questions. Time line for delivery and install were spot on. Throughout the process we always felt like they cared about making this purchase a great experience. And it was. We use the swim spa daily. It is great for relaxing but we use it as a therapy pool too. Anyone recovering from an injury, and has experienced the benefit of hydrotherapy, will appreciate the convenience a swim spa offers. A big thank you to Nicole and the team at Family Time Spa for making this purchase a great experience!"

"Great Place and wonderful people. They went above and beyond. Friendly and great at educating and showing what you need to do. To be honest I had a problem with a Hot Tub and these guys went above and beyond to help me. I ended up with a new hot tub, and yes it did cost more. But they understood my expectations and needs after we talked I ordered an upgraded tub, they understood my background and told me I would be happy with a new tub. I looked at the specs and it sounded great. Well I got it a few weeks ago and I will tell you: It's perfect. I also know if there is a problem, these are people you can talk to. The Tub I got is called the Aurora 3. Perfect for 3 people, but both me and my wife really love it. It's small but powerful, great jets, great lights, takes care of this old body after exercising, or chores. It has one seat that jets hit your legs just right for getting rid of tight muscles. Then another for back relaxing. Then it has a small waterfall, and lights that are also a treat. Great Hot Tub! Great People."