Wendy's 5850 Stetson Hills Boulevard, Colorado Springs, CO 80923

"Chicken sandwich was raw. Sweet tea was hot. Apparently the staff likes anime... Since that's all they talked about instead of cooking food. Thanks for the salmonella."

"I know it is fat food, I mean fast food, but I have to say that Wendy's used to be my favorite go to in a hurry. The chicken sandwich has gone down hill. The chicken breast used to be better and more authentic. The last time I got one, it was not the same and rubbery. The burgers are pretty good and my daughter loves their chicken nuggets (better than McDonald's) but still processed. Always love a chocolate frosty though."

"This Wendy's is usually pretty average. Not good not bad, but when Andrew is working the drive through (usually late at night) my order is always perfect. He's super friendly and always gives me my frosty first so it doesn't melt. Thanks Andrew you make this Wendy's worth it!"

"Standard Wendy's food was okay. Get to the drive-thru 7:30. Ask for a honey chicken biscuit, guy goes ugh... There's going to be a wait on that, I say okay... How long?. He says like 2 to 3 minutes. I'm going okay.... No one in front of me. No one behind me, place is a ghost town. No eye contact. No smile. No How are you? Nothing. "Pull around the building and wait" Once again, no one else is here. I'm making this review while I wait. It's been 10 minutes. To be fair when I've come here in the past most people are happy and everything was fine. But this old dude in the morning did not seem very happy to be there or to be helping me. If anything he seemed mad that I pulled up and I was ordering. Going to start going over to the one by my work off of Filmore, those guys over there are great morning and night."

"Before writing this review, I looked at some of the other reviews, and my issues were similar to others. My first indication that this location lacks standards is that there weren't any responses to reviews, good or bad, in the past six months or longer. With the consistent problems, it is apparent that the owner/management does not care. I have made it a point to check my order before leaving any fast-food establishment and with good reason. Any time I modify a sandwich, the order is wrong 75 percent of the time. This could be something as simple as "make it plain". My order tonight was no exception. After receiving my order, I pulled around and parked to check everything. This has become necessary as well as quite frustrating. I was missing 2 orders of fries and there was a sandwich that wasn't ordered. I went in and explained the issues, which were corrected immediately. I waited about 30 seconds for the fresh batch of fries, which was fine. After getting back to my car, I noticed the bag was soaking wet with oil. I looked in the bag and one of the orders was placed in the bag upside down. The fries were not allowed to drain off. I didn't go back inside since my food was getting cold. Once home, I discovered that the frosty I had ordered was over-filled and had leaked down the sides from the lid. I will now have to pull the center console to get it all cleaned out. After getting my family's food plated, I discovered that the 10-piece order of nuggets was packed as a 5-piece. I checked the condiments on my sandwich and found two tiny pieces of rotten lettuce. The chicken itself was very thin, overcooked, and chewy. My daughter's cheeseburger temperature was rare. We are a family of medium-rare to medium temperatures, but a bright red, cold patty from a fast-food restaurant tends to be questionable. I understand that mistakes happen. My issue is how frequently they happen, especially in the fast-food industry, and at this particular location. Not every experience has been bad according to the reviews, but I have had enough poor experiences that I will not be returning. I tried uploading photos, but the server rejected them in multiple formats."