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McDonald's
2705 Janitell Road, Colorado Springs, Colorado, United States
About the McDonald's
McDonald's is a well-known fast food restaurant located at 2705 Janitell Road in Colorado Springs, Colorado. This institution offers a wide range of delicious food options including burgers, fries, salads, and desserts. With its convenient location and friendly staff, McDonald's is the perfect spot for a quick meal or snack. Whether you're looking for a coffee to start your day or a satisfying meal on the go, McDonald's has something for everyone. Come visit us at our Colorado Springs location and experience the iconic flavors of McDonald's.
Photos of McDonald's
2705 Janitell Rd, Colorado Springs, CO 80906, United States
Reviews of McDonald's
"If I could give less starts I would. I'm not typically a person that does this but this experience was so rude and so personal for absolutely no reason. My bf and I came through the other night. It wasn't horribly late. They had 2 or 3 people in the front and I'm guessing a few in the back. They were not busy at all we were the first and only cat in the drive-thru. We pulled up and the order taker(who was also the manager that night) answered asking us to please give him a moment. That's fine not a problem. We're easy to please. Well, a car pulls up and he takes their order instantly. they added us wait so that person could order first even though we got there a full 2 mins before they did. They were both super casual (the manager/order taker & the customer) they gave off employee vibes. They pull forward get their food. We hear giggling in the background of the com and they're all giggling at us. We haven't ordered at this point or had any interaction other than being told to wait. It felt like they were punishing us for arriving at all and disturbing their fun time. Were now confused and we say "Hello?" And he tells us to wait an other moment. An other car pulls up and they instantly take their order and send them forward. 10 minutes later he takes our order. He sends us forward to the "1st window". By the time we pull forward we see not only did they stiff us but they took their orders first and served their food before even helping us. WE WERE THE FIRST ONES THERE and for SEVERAL MINUTES. So we get to the window and there's a bunch of boxes in it. Very classic of fast food to not a have their first window operating. We pull to the second window and they're all goofing off. The manager with the head set and the blonde girl who does the drinks. They ignore us for a few more minutes. Finally she opens it all giggling and takes our card. Closes the window gets the drinks ready, DOES NOT give them to us and keeps our card and disappears with it for an other several minutes. At this point it's either the worst service ever, they're intentionally being rude, or stealing our info. She comes back gives us the card NO RECEIPT, no drinks. Then she tells us to pull forward to the 3rd window. We're annoyed and upset at this point but not saying anything because we don't want them messing with our food. We sit at the 3rd window for several more minutes and nobody comes. Behind us they fulfill an other two orders(2 cars) and serve them at the window INSTANTLY. After ten minutes they deliver our food to us. It's stale and cold. We thought it would at least be fresh after that amount of waiting. It's not. And guess what? No receipt STILL. We still don't have drinks or a receipt. The manager comes out and drops the drinks off with no receipt. So we ask him to bring it to us. In total we waited over 30 mins. I'd love to say they were busy or it's a rough night. But it wasn't they were absolutely playing with us and trying to ruin our night. I hope everyone that night is fired. I'm typically not the person to feel that way since I used to work fast food when I was younger and I know most of the time they're not paid well. But this is horrible treatment. We're complete strangers. Never done anything to these people. And it didn't matter. It's really shameful. Just when you think oh there might be good in the world still some regular nobodies prove that minimal basic kindness isn't a thing anymore. They didn't apologize at all. Just a bunch of eye rolls and smirks and gigging as they prank us. And all we did was say "Okay no problem!" And "thank you" and patiently wait. They just chose us to do that to still. Please DO NOT come here. It's a fancy looking McDonald's but has the worst employees. I'm never coming back and I'm telling everyone not to either."
"The Over night Manager John (could be a fake name) Had a VERY NASTY attitude after we asked to have our food remade after it was wrong. I called to ask when the GM would be in and John proceeded to hang up on me. This definitely isn’t his first rodeo he’s a professional at being unprofessional."
"This location was FILTHY inside. NONE of the tables were clean. The floor was littered with napkins and food. We ordered on the app and provided our table number, intending to eat in. Our order hadn't arrived after a long wait. Another customer noticed an order on the counter and asked if it could be ours. It was. The employee at the counter insisted we didn't provide our table number, even though it was in large numbers on the receipt. There was only one other customer eating at a table. We took our cold food and left. This used to be our favorite local McDonald's, but we hadn't been inside for some time. Due to the extreme filth, not to mention the inefficient employees, we will not return to this location."
"Restroom was out of toilet paper, one machine was out of ice, there was trash all over the dining room floor and handprints on every surface. Decided to eat our food in the car because there were no clean tables and every hand sanitizer was empty so I couldn’t wipe on down myself."
"Did not receive the 2 shakes I paid for and waited over 30 mins for in-store. Was told they ran out of ice cream in the shake machine so I only got 1/4 of 1 shake and no refund. I ordered using the app and pick up at table. I noticed the last 3 people that ordered after me have already came and gone. I went to the counter and thats when I was informed I wasn't getting my order after waiting at the assigned table number for over a half hour waiting in my order. Super disappointed and a waste of time for horrible service."
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